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    • Test all installed cabling and hardware to ensure performance and compliance with specifications, and validate system functionality including connectivity,…
    • Posséder un diplôme d’études collégiales (DEC) en informatique ou dans une discipline pertinente reconnue par le ministère de l’Éducation ou l’équivalent.
    • View all TEHORA jobs - Ottawa jobs - Technicien en Informatique (H/F) jobs in Ottawa, ON
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    • Installer et configurer les équipements informatiques;
    • Assurer le soutien des logiciels de bureau et des outils Microsoft;
    • TEHORA est présentement à la recherche d’un(e) Technicien(ne)-analyste junior afin de soutenir les activités d’analyse fonctionnelle et de support applicatif.
    • Participer à l’administration des systèmes.
    • 5 à 10 ans d’expérience en TI.
    • Horaires flexibles (selon le type de contrat de travail).
    • Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to…
    • Installer et configurer les équipements informatiques;
    • Diagnostiquer et résoudre les problèmes techniques;
    • Assurer la maintenance des postes de travail;
    • Assurer le suivi des tickets et des demandes de support.
    • DEC ou baccalauréat en informatique, réseaux ou domaine connexe (ou expérience équivalente) ;
    • Assurer le soutien technique de niveau avancé auprès des utilisateurs;
    • Diagnostiquer et résoudre les incidents techniques complexes;
    • Installer et configurer les infrastructures;
    • Posséder un diplôme universitaire de 1er cycle (BAC) en informatique ou en administration option système…
    • Assurer le soutien informatique auprès des utilisateurs;
    • Installer, configurer et maintenir les équipements informatiques;
    • Installer et configurer les équipements informatiques;
    • Assurer la maintenance des postes de travail;
    • Posséder deux (2) ans d’expérience comme technicien…
    • Diagnostiquer et résoudre les incidents techniques.
    • Assister les utilisateurs dans l’utilisation des outils.
    • DEC ou formation en informatique ou équivalent.
    • 10 à 15 ans d’expérience en TI.
    • Horaires flexibles (selon le type de contrat de travail).
    • Le salaire sera calculé sur la base du taux horaire moyen…
    • Assurer le support technique aux utilisateurs;
    • Diagnostiquer les incidents logiciels et matériels;
    • Posséder un diplôme universitaire de 1er cycle (BAC) en…
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Job Post Details

Implementation Technician (Ottawa) - job post

BFG Enterprise Services
2.9 out of 5 stars
Ottawa, ON
$25–$30 an hour

Job details

Pay

  • $25–$30 an hour

Shift and schedule

  • Weekends as needed
  • Night shift
  • Rotating shift

Location

Ottawa, ON

Full job description

Role: The Implementation Technician is responsible for installing, configuring, and supporting network infrastructure and communications hardware in retail and commercial environments. This role ensures all cabling and systems are properly deployed, tested, and fully operational in alignment with project scope, timelines, and quality standards.

Key Responsibilities

  • Execute installation of network infrastructure including structured cabling (Cat5e, Cat6, Cat6A, Fiber, Coaxial) and associated hardware

  • Install and configure network and peripheral equipment (switches, routers, servers, POS systems, wireless access points, printers, and security devices)

  • Perform cable routing, fishing, dressing, termination, and cross-connects in accordance with industry standards

  • Install cable supports, pathways, and containment systems as required

  • Test all installed cabling and hardware to ensure performance and compliance with specifications, and validate system functionality including connectivity, performance, and integration with existing infrastructure.

  • Diagnose and resolve cabling, hardware, and network-related issues in the field

  • Interpret work orders, drawings, and technical specifications to execute assigned tasks

  • Conduct site assessments and pre-installation inspections

  • Coordinate with project teams, customers, and store personnel to ensure smooth execution of installations

  • Maintain accurate work logs, reports, and deliverables documentation

  • Travel to customer sites across assigned regions to complete installations

  • Support both day and night shift deployments, including weekends and after-hours work as required

  • Operate Elevated Work Platforms (EWP), including scissor lifts and boom lifts (training/certification provided if required)

  • Ensure adherence to all safety standards, including PPE and working-at-heights requirements

Technical Qualifications

  • Proven experience with structured cabling installations in commercial or retail environments

  • Hands-on experience with network infrastructure (switches, routers, wireless systems, POS systems, and related technologies)

  • Strong understanding of network fundamentals and troubleshooting methodologies

  • Ability to read and interpret technical drawings, schematics, and scope documentation

  • Experience operating hand and power tools in support of cabling and hardware installations

  • Working knowledge of Microsoft Office (Excel, Outlook, Teams) and general computer systems

Certifications & Requirements

  • Valid G Driver’s License with a clean driver’s abstract

  • Valid Working at Heights / Fall Protection certification (Ontario or equivalent)

  • Elevated Work Platform (EWP) certification (or willingness to obtain)

  • Ability to travel extensively and work independently across assigned regions

  • Access to a reliable vehicle for transportation to job sites

Physical & Work Requirements

  • Ability to lift and carry up to 50 lbs

  • Comfortable working at heights and in various site conditions

  • Willingness to work rotating shifts, including evenings, weekends, and on-call support

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