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Help Desk jobs in Markham, ON

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    • Repair and maintain computer peripherals, including input and output devices.
    • Must have the basic knowledge of computers.
    • Must be able to use Excel.
    • Please note that this position requires completion of a professional reference check prior to offer.
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    • Demonstrated prior experience in a help desk role, supporting end users in resolving IT or website related issues.
    • Solid understanding of computers, Microsoft Office Suite, basic computer networking, and network-connected devices.
    • Fluency in French (written and spoken).
    • Records data, applying statistical quality control procedures.
    • This position is a permanent full-time vacancy.
    • Ability to perform physical tasks outside.
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technical support

Career Resources:

Computer Repair Technician
$18.50 an hour
Full-time

Job details

$18.50 an hour
Designated paid holidays, Casual dress
Full-time
Markham, ON

Full job description

Advanced Skytech Canada Ltd. has been a leading player in the computer refurbishment industry in Canada since 2005. Specializing in the manufacturing and distribution of refurbished computers, our company has become a trusted name across North America. Committed to delivering high-quality products and services, STG has earned its status as a Microsoft Refurbisher Partner, ensuring that all our refurbished devices come with genuine Microsoft software.

By reviving desktops, laptops, and tablets from renowned brands, STGCA not only extends the life of these devices but also plays a crucial role in promoting environmental sustainability. As we expand our reach to serve both business (B2B) and consumer (B2C) markets, we aim to offer affordable, eco-friendly solutions that contribute to a low-carbon future for society.

Why work for STG:

  • Receive working exp on well-known brand computers, laptops and tablets
  • Bi-weekly payment through direct deposit
  • Paid statutory holidays+ vacation benefit +insurance benefit
  • Enhance training opportunity in job related field

Responsibilities:

  • Diagnose and troubleshoot computer malfunctions, from minor configuration errors to full hardware or OS replacements.
  • Repair and maintain computer peripherals, including input and output devices.
  • Inspect, test, and evaluate hardware and electronic components for quality and compliance.
  • Rebuild, configure, and assemble computers to meet customer specifications with updated software.
  • Perform laptop diagnostics, testing, and assembly with high accuracy and attention to detail.
  • Use precision tools and instruments for repair and quality verification.
  • Follow and improve best practices, policies, and operational procedures.
  • Ensure compliance with Advanced Skytech Canada Ltd. standards.
  • Support additional operational tasks as needed.

Minimum Qualifications and Requirements:

· Must have the basic knowledge of computers

· Must be able to use Excel

· Ability to learn ERP software

· Physically fit to lift 20lb-30lb

· Fluent in Chinese and English

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

  • Casual dress

Ability to commute/relocate:

  • Markham, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you looking for temporary or permanent full-time position?
  • Are you comfortable to work in the warehouse?

Work Location: In person

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