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Help Desk jobs in British Columbia

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    • Deliveries of print related supplies, perform scheduled maintenance, replace toner cartridges, and handle basic connectivity related to printing.
    • Lead and solve help desk tickets service requests, ensuring timely resolution and a strong customer experience.
    • IT project management: 1 year (preferred).
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
  • View similar jobs with this employer
    • Identify problems, troubleshoot errors, and explain and help initiate the repairs process via phone and email.
    • Reporting to*: Manager, Customer Experience.
    • You will work closely with clients, developers, and internal teams to ensure implementations run smoothly and meet business needs.
    • Commitment, resilience, and ownership when managing operational issues, project activities, and changing priorities.
    • Extended Medical and Dental Programs.
    • Support the migration and configuration of laptops, handheld devices and other mobile/end-user devices.
    • Ability to recognize when an issue requires escalation…
    • This role requires strong mechanical aptitude, technical knowledge, and excellent problem-solving skills to ensure optimal system performance and customer…
    • Good organizational and time management skills.
    • Estimating, construction estimating software, digital takeoff / computer screen takeoff, project management,…
  • View similar jobs with this employer
    • Identify problems, troubleshoot errors, and explain and help initiate the repairs process via phone and email.
    • Reporting to*: Manager, Customer Experience.
    • As skills, certifications, and performance milestones are achieved, there will be opportunities to advance into a Field Technician role, providing on-site…
    • Perform stress testing, temperature testing, and performance validation.
    • Experience diagnosing boot, POST, thermal, and performance issues.
    • Strong troubleshooting, communication, organizational, and customer service skills.
    • Set up and configure computers, mobile devices, printers, scanners, and…
    • Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and…
    • This role requires daily client communication in English by phone, Zoom, and email.
    • Most of the work is performed from our Vancouver office and involves…
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Career Resources:

Service Technician
Ideal Office Solutions Ltd.
4721 Lazelle Avenue, Terrace, BC V8G 1T3
Apply now

Job details

Here’s how the job details align with your profile.

Pay

$21–$30 an hour

Job type

Full-time

Benefits

Pulled from the full job description
Life insurance
Company car
RRSP match
Extended health care

Full job description

Copier/Printer Service Technician. Ideal Office Solutions Ltd. is a leader in document Management technology. We have a unique opportunity for the right candidate. Candidate should be mechanically inclined; experience with copy/print/information technology is preferred.

Job Responsibilities: Respond to service requests. Repair copiers and printers . Deliveries of print related supplies, perform scheduled maintenance, replace toner cartridges, and handle basic connectivity related to printing. Receive parts as needed, maintain shop area. Manage daily service call activity opening and closing work orders through our automated system. Communicate professionally with customers and service management directly and digitally. Work with client IT personnel. Represent IdealOS in a professional and ethical manner.

Skills needed: . Ability to problem solve and diagnose. Strong networking and connectivity skills. Valid drivers license

Ideal OS provides our employees with competitive wages and benefits. This is a full time position and manufacturer training will be provided to the successful candidate. Compensation: based on experience and credentials.

Job Type: Full-time

Job Type: Full-time

Pay: $21.00-$30.00 per hour

Benefits:

  • Company car
  • Extended health care
  • Life insurance
  • RRSP match

Ability to commute/relocate:

  • Terrace, BC V8G 1T3: reliably commute or plan to relocate before starting work (preferred)

Language:

  • English (required)

Licence/Certification:

  • Class 5 BC Drivers License (required)

Location:

  • Terrace, BC V8G 1T3 (required)

Willingness to travel:

  • 25% (required)

Work Location: In person

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