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Help Desk Technical Support jobs in Montréal, QC

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    • Minimum of 4–7 years of relevant experience in IT support or a related field.
    • As IT Specialist L3 ( Implementation Specialist) you will be responsible for…
    • Minimum 5 années d’expérience en support/service à la clientèle.
    • Diplôme collégial et/ou certification en service à la clientèle/support ou dans tout autres…
    • Provide timely and efficient technical support to clients.
    • 1-3 years of experience in a technical support or technician role.
    • Offrir un support de première ligne rapide et professionnel.
    • En rejoignant l’équipe de support aux clients Petal, tu contribueras directement à soutenir les…
    • Provide technical support to customers regarding the operation, installation, troubleshooting, and maintenance of Tornatech fire pump controllers.
    • Plus de 5 ans d’expérience dans le support de systèmes Yardi.
    • Ce poste impliquera une collaboration étroite avec plusieurs équipes afin de comprendre leurs flux…
    • Équipe Microfix se spécialise dans le développement, l’implantation et la gestion d’infrastructures informatiques pour les entreprises de 50 employés et plus.
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    • Installer, diagnostiquer, réparer, entretenir et mettre à niveau les postes de travail.
    • Offrir un soutien exemplaire aux utilisateurs et utilisatrices.
    • Vous jouerez un rôle clé dans l’expérience client en offrant un service rapide, professionnel et efficace.
    • Répondre aux questions des différentes succursales ou…
    • Administration des systèmes et infrastructures.
    • Administration des infrastructures Microsoft 365.
    • Prise en charge des migrations Microsoft 365.
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    • Responsable de l'installation, la configuration, le soutien et l'entretien de l'environnement serveur des serveurs virtuels et physiques.
    • Relevant du Directeur principal TI, le ou la Directeur(trice) Infrastructure et Support est responsable de définir, structurer et gérer l'ensemble des services…
    • Il est responsable du soutien technique, du dépannage, de la formation des utilisateurs et de l'accompagnement des clients dans l'utilisation des plateformes…
    • Cependant, AkiSens offre son propre support client et support technique.
    • Répondre et gérer la boîte de courriel partagée du service client;
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Job Post Details

IT Specialist L3 - job post

MSP OPERATIONAL CORP
8270 Rue Mayrand, Montréal, QC H4P 2C5
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

8270 Rue Mayrand, Montréal, QC H4P 2C5

Full job description

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for an IT Specialist L3 ( Implementation Specialist) to join the MSP Corp. East team.

About the Role

As IT Specialist L3 ( Implementation Specialist) you will be responsible for providing remote and on-site support to clients, managing their hardware, software, and network systems, and ensuring optimal system availability and reliability. The ideal candidate will have a proven track record of successful MSP system administration and project delivery in a fast-paced environment and be able to work independently and as part of a team.

  • Location: Montreal, Quebec
  • Schedule: Monday to Friday, 40 hours per week, 9:00 a.m. – 5:00 p.m.
  • Work Mode: Hybrid


What you will do

  • Create and maintain documentation related to system configuration, administration, and project related implementations.
  • Participate in system upgrades, migrations and patch management.
  • Proficiency in virtualization technologies such as VMware and/or Hyper-V.
  • Experience with network administration, including TCP/IP, DNS, DHCP and VPN.
  • Knowledge of network infrastructure, including switches, routers, and firewalls
  • Experience with cloud computing technologies such as Azure and M365 solutions in order to assist or carry out projects like the following:
    • Implementation of Autopilot (hybrid/cloud joined)
    • Implementation of Intune policies ensuring proper configuration of devices and/or users
    • Application packaging for Intune
    • Migration of environments from on-prem to cloud in planned and staged manner.
    • Windows 365 / AVD deployments
    • File migration to SharePoint or Azure file share.
  • Certifications in relevant technologies are a plus.
  • Collaboration with internal teams and project managers to understand project requirements and objectives to deliver the desired satisfactory customer experience.
  • Stay up to date with emerging technologies and industry best practices.


What you will need

  • Minimum of 4–7 years of relevant experience in IT support or a related field
  • DEC in Computer Science, Information Technology, or a related discipline, or an equivalent combination of education and practical experience
  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Microsoft Teams
  • Solid understanding of computer hardware, peripherals, and related equipment
  • Strong problem-solving and troubleshooting abilities
  • Excellent communication and interpersonal skills
  • Ability to work both independently and collaboratively within a team environment
  • Bilingual proficiency in French and English (written and spoken).


Ready to make a difference? Join us and help shape the future of modern work. Apply today!

Diversity, Equity, Inclusion, and Accessibility Statement
At MSP Corp, we believe that diversity, equity, inclusion, and accessibility are essential to fostering a healthy and innovative workplace. We are committed to creating an environment where everyone—regardless of age, gender, ethnic background, sexual orientation, abilities, or any other characteristic—feels valued and respected.

We welcome applications from individuals with diverse backgrounds and perspectives and are dedicated to maintaining a fair and inclusive recruitment process.

We thank all applicants for their interest in this opportunity. Only candidates whose profiles closely match the position requirements will be contacted.


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