Help Desk Support jobs in Ottawa, ON

Job Title

Technician Support

Position

Full time, Monday to Friday

Wages & Benefits

• $26-34/Hour depending on experience
  

• Full benefits
  

Location:

• Gloucester
  

Language Requirements:

Must be able to speak, read, and write in English

Employer Name and Contact Information/Nom de l’employeur et coordonnées :

Domus Building Cleaning Co LTD.

1366 Triole St. Ottawa

613-741-7722

Position Summary/ Résumé du poste:

Since it was established in 1965, Domus has grown to become one of the most respected cleaning companies in Ottawa, with a particular focus on professionalism, quality, accountability, and transparency. In 2020, Domus became a division of Alpine Building Maintenance which provides maintenance services all across Canada.

To qualify for the clearance required you must:

• Be a Canadian citizen
  

• Have 10 years of verifiable information
  

• Demonstrate suitability and reliability throughout the assessment process
  

• Not participate in illegal activities
  

As part of the clearance process you can expect:

• Review of documentation
  

• Verification of identity
  

• Background investigation of past 10 years
  

• Verification of educational and professional credentials
  

• a personal and professional reference check
  

• credit and financial check
  

• law enforcement record check
  

• a criminal background check through fingerprinting
  

• a security interview
  

• An open-source check
  

• a Canadian Security Intelligence Service security assessment
  

• Any additional assessments deemed necessary to determine your suitability
  

Job Description :

Job Overview:

We are in search of a reliable Technician Support who can proficiently carry out different remodeling and maintenance tasks on our properties. You should possess the ability to lift at least 50 lbs and be proficient in handling hand and power tools. Prior experience as an electrician or carpenter would be an added advantage.

Duties and Responsibilities:

• Project coordination
  

• Developing system road maps
  

• Project oversight
  

• Requirements analysis
  

• Managing lifecycle design and deployments
  

• Requirements decomposition
  

• Systems design
  

• Model based development system design
  

• Systems integration
  

• Customer interaction
  

• Budget/schedule responsibility
  

• Track meetings and provide required reporting.
  

Perform other duties as assigned

• 
  

Required Skills/Abilities:

• Previous technical/installation experience in building automation
  

• Previous technical/installation experience in building Fire and Security
  

• Business development, ability to educate clients on Honeywell systems and products.
  

• Strong knowledge, understanding, and implementation of Windows Operating systems.
  

• Ability to manage virtual environments.
  

• Computer science
  

• Bilingual (French & English)
  

• Previous customer service experience
  

• Good written and oral communication
  

• Ability to follow instructions and identify mistakes
  

• Good presentation skills
  

• Networking Experience
  

• Database administration
  

• Knowledge of ICT/Cybersecurity fundamentals, Intermediate to Advanced computer skills
  

• Demonstrated experience in organizing and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors.
  

• Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple system environment.
  

• Previous exposure to a site base, construction environment
  

• Project management experience.
  

How to Apply

Send Your Resume To:

Phil Adams

Email:

padams@domuscleaning.com

Phone Number :

613-741-7722