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Help Desk Support jobs in Edmonton, AB

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    • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
    • Manage and maintain cloud-based services.
    • Experience working with customer support and working in collaborative environment.
    • Ensure customer satisfaction and provide professional customer support…
    • Provide technical support and resolve customer issues.
    • Experience in IT support, software implementation, technical service, or field service.
    • Answer inbound technical support calls and assist customers with diagnosing and resolving equipment issues.
    • Experience in technical support, equipment repair,…
    • Manage daily store operations and maintain excellent customer service.
    • Recommend computers, components, and accessories based on customer needs and budget.
    • Dr. Phone Fix* is seeking customer focused, tech savvy people who combine an aptitude and passion for learning to repair cell phone , tablets , iPads , computer…
    • The support Specialist will work closely with the operations teams, providing support and expertise for the franchisees as required.
    • Provide feedback on support processes and suggest improvements.
    • Require availability for on-call support outside of regular working hours.
    • On-call support may be required.
    • Minimum of one year of experience in customer service or technical support.
    • A Technical Support Agent provides expert support…
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    • User Assistance: Provide support to end-users via phone, email, or in-person, ensuring timely resolution of IT-related problems.
    • Employee Assistance Program to support you and your family;
    • IT provide support to a group of lawyers and all members of the Firm.
    • Reporting: Transform technical data into meaningful analytics and status reports to support executive decision-making within the Court Technology Services…
    • The IT Service Desk Technician is responsible for responding to technical inquiries within the organization by identifying, analyzing, troubleshooting, and…
    • Experience in system administration, development, or IT project support preferred.
    • Ensure new technologies have appropriate documentation, support plans, and…
    • Maintain accurate documentation of local infrastructure systems, changes, and support activities;
    • 2–4 years of experience in IT infrastructure, systems…
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Job Post Details

IT Administrator
Confidential
·
2.8
Acheson, AB
$55,000–$60,000 a year
Permanent, Full-time
Apply now

Job details

$55,000–$60,000 a year
Dental care, Life insurance, Employee assistance program, RRSP match, Extended health care, Wellness program
Permanent, Full-time
Acheson, AB

Full job description

Overview

Join our dynamic team as an IT Administrator and become the cornerstone of our technology infrastructure! In this role, you will oversee the deployment, maintenance, and security of our IT systems, ensuring seamless operations across diverse platforms. Your expertise will drive innovation and efficiency, supporting our organization’s growth and digital transformation. We are looking for a motivated professional passionate about leveraging cutting-edge technologies to create a resilient and scalable IT environment.

Responsibilities

  • Manage and maintain cloud-based services
  • Oversee the configuration, deployment, and support of operating systems across servers and workstations.
  • Develop, test, and implement software solutions
  • Administer databases to ensure data integrity, security, and availability for business applications.
  • Collaborate withs teams to plan, execute, and deliver projects following the Software Development Life Cycles
  • Other tasks as/when required

Skills

  • Strong knowledge of cloud platforms with hands-on experience managing cloud infrastructure.
  • Proficiency in operating systems including Windows Server and familiarity with their administration.
  • Solid understanding of IT principles, network security protocols, and best practices for safeguarding data.
  • Experience working within Agile methodologies to foster collaboration, flexibility, and rapid delivery of solutions.
  • Programming expertise for developing applications or automating tasks.
  • Familiarity with database management systems for data storage solutions.
  • Knowledge of APIs development and integration techniques to connect diverse software components effectively.

This position offers an exciting opportunity to shape our technological landscape while working with innovative tools and methodologies. If you are energetic about advancing your IT career in a fast-paced environment that values continuous learning and problem-solving, we want to hear from you!

Pay: $55,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • RRSP match
  • Wellness program

Work Location: In person

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