Healthcare Medical Office Assistant jobs in Nanaimo, BC

Job Overview

Join our dynamic dental team as a Dental Receptionist/Assistant, where your energetic and positive attitude will be the first smile patients see! In this vital role, you will serve as the friendly face and efficient organizer of our busy dental office. Your enthusiasm and attention to detail will help create a welcoming environment, ensuring smooth daily operations from patient check-in to assisting with clinical procedures. This paid position offers an exciting opportunity to grow your career in dental and medical office settings while making a meaningful difference in patients’ lives.

Responsibilities

• Greet patients warmly and manage the front desk with enthusiasm, ensuring a positive first impression.
• Schedule appointments efficiently using dental practice management software such as Dentrix and Epic, coordinating multiple calendars seamlessly.
• Verify patient insurance information, process payments, and handle billing inquiries with clarity and professionalism.
• Maintain accurate electronic medical records (EMRs) and update patient information promptly to ensure compliance and confidentiality.
• Answer multi-line phone systems confidently, directing calls appropriately and providing excellent customer service.
• Assist dental providers during procedures by preparing instruments, sterilizing equipment, and managing clinical supplies.
• Support administrative tasks including filing, faxing, and managing correspondence to keep the office organized and efficient.

Qualifications

• Prior experience working in a dental or medical office environment is highly preferred.
• Proficiency with dental software such as Tracker, PwerPractice, or similar electronic health record (EHR) systems is essential.
• Strong knowledge of Dental terminology to accurately communicate with patients and team members.
• Excellent communication skills for front desk duties, patient interactions, and multi-line phone systems.
• Demonstrated administrative experience in busy office settings with attention to detail and organization.
• Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure.
• Familiarity with office equipment including computers, scanners, fax machines, and printers.

This role is perfect for motivated individuals eager to develop their skills in a fast-paced healthcare environment! We value energetic team players who are committed to delivering exceptional patient care while supporting our office’s smooth operation. Join us today to be part of a vibrant team dedicated to improving lives through excellent dental care!
Please respond to us with your resume attached. We look forward to hearing from you.

Pay: $24.00-$29.00 per hour

Expected hours: No more than 42.0 per week

Benefits:

• Company events
• Dental care
• On-site parking
• Paid time off

Experience:

• DENTAL RECEPTIONIST: 1 year (required)

Language:

• Fluent English (required)

Location:

• Nanaimo, BC V9T 5M5 (required)

Work Location: In person