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Job Post Details

Intake H&W Advisor (Calgary, AB)
Hines Health Services Inc.
·
4.2
Calgary, AB
$50–$60 an hour
Full-time
Apply now

Job details

$50–$60 an hour
Disability insurance
Full-time
Monday to Friday
Calgary, AB

Full job description

Health & Wellness Advisor (Calgary, AB)

Hines Health Services

Hines Health Services (HHS) delivers occupational health, emergency medical, and workforce wellness solutions to leading energy and industrial organizations across Canada and internationally. We partner closely with our clients to support safe, compliant, and resilient workforces through disciplined clinical governance, experienced professionals, and practical, business-aligned solutions.

For more information on Hines Health Services, visit: www.hineshealth.ca.

Job Profile: Registered Nurse

We are currently hiring an Intake Health & Wellness Advisor to support client's Integrated Disability Management (IDM) function at the downtown Calgary office. This role is well suited to a Disability Management professional with strong judgment, excellent communication skills, and a commitment to continuous improvement. Working on-site with the Health & Wellness team, you will support employees and leaders through the effective management of short-term disability (STD) and Workers’ Compensation Board (WCB) claims, with a focus on safe, timely, and sustainable return to work.

Location & Schedule:

  • Calgary head office.
  • Monday to Friday, 40 hours per week (8:00 am to 4:30 pm)

Compensation: Compensation will be competitive and aligned with experience and scope of responsibility. Rates are structured in accordance with HHS internal guidelines and client requirements.

Responsibilities:

  • Conduct initial intake for STD, WCB, and disability management cases, gathering relevant medical, functional, and workplace information.
  • Review documentation to identify restrictions, limitations, functional abilities, and potential return-to-work needs.
  • Communicate with employees, healthcare providers, and workplace stakeholders to obtain required information and support timely case progression.
  • Coordinate and support modified and graduated return-to-work plans under established disability management processes.
  • Monitor active cases, complete follow-ups, and identify cases requiring further clinical or case management review.
  • Provide employees and leaders with guidance on STD, LTD, WCB, accommodation, and return-to-work processes.
  • Maintain accurate, timely, and confidential electronic case documentation.
  • Escalate complex cases, barriers, or concerns to the appropriate Health & Wellness or Disability Management team member.

Qualifications:

  • Bachelor’s degree in nursing, medical or human sciences, or an equivalent combination of education and relevant experience
  • Minimum of three years of occupational health experience preferred. Candidates without direct occupational health experience must demonstrate strong case management and acute care experience, with hands-on clinical field work.
  • Minimum two years of claims and or disability management experience, with direct WCB exposure
  • Certified Occupational Health Nurse (COHN) - preferred
  • Strong working knowledge of disability management best practices and applicable legislation
  • Expert understanding of workers’ compensation policies, procedures, and legislation
  • Working knowledge of STD plans and long-term disability programs
  • Proficiency with Microsoft Office; experience with Cority is considered an asset
  • Strong critical thinking, prioritization, and problem-solving skills
  • Clear, professional communication style and comfort working with diverse stakeholders

Why Join HHS

At HHS, you will work alongside experienced professionals supporting some of Canada’s most complex and safety-critical operations. We value integrity, collaboration, practical problem-solving, and teamwork. We provide our employees with opportunities to apply their expertise in meaningful, real-world environments.

Hines Health Services is committed to fostering a respectful, inclusive workplace. We welcome applications from all qualified individuals and are happy to accommodate accessibility needs throughout the recruitment process.

#INHP

Job Type: Full-time

Pay: $50.00-$60.00 per hour

Experience:

  • occupational health : 3 years (preferred)
  • case management : 5 years (preferred)
  • claims/disability management with direct WCB exposure: 2 years (preferred)

Licence/Certification:

  • RN license with CRNA (preferred)

Work Location: In person

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