Health Record Technician jobs

Position:

Clinical Informatics Specialist

Department:

AS System Support CIS

Position Status:

Temporary (Fixed Term)

Time Type:

Full time

Temporary Contract End Date:

2027-11-30

Non- Union

Location:

Peterborough, ON

Language:

English

Salary Range:

$39.73 - $49.66

per hour

THE PRHC DIFFERENCE:
Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville.
With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.
PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers.
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.
PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.

What We Offer
We're committed to supporting our people with meaningful rewards and experiences, which may include:

• A competitive total rewards package aligned with the position
• Pension plan with employer contributions for eligible roles
• Health, wellness, and lifestyle perks, including fitness memberships and travel savings
• On site gym 24/7 free to all employees
• Ongoing learning and development opportunities to support your growth

HOURS OF WORK:
The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.

WHAT YOU’LL DO:

The Clinical Informatics Specialist is responsible for leading workflow optimization and functionality improvement within the Electronic Health Record, Epic. The Clinical Informatics Specialist leverages their education and working expertise to develop changes within the EHR that improve the experience of the clinical user and empower high quality patient care. The Specialist will work in collaboration with the PRHC Informatics leadership team, staff, physicians, medical affairs, Central East Regional Team and Epic in translating system/application options, configurations and workflows in a manner that assists teams and individuals to utilize the system safely and effectively. The Clinical Informatics Specialist provides real-time support for EPIC related issues and works with teams to build PRHC specific tools in EPIC. This role is primarily responsible for the development, communication, and execution of clinical requirements from PRHC’s EPIC instance. The Clinical Informatics Specialist provides regular user support by troubleshooting issues while also developing new workflows that make using Epic more efficient and user friendly in the long term. The Clinical Informatics Specialist is responsible to provide services that support all Electronic Health Record users, including physicians, nurses, allied health, nurse practitioners, clerks, leaders, and all other users of Epic.

WHAT YOU’LL BRING:

• Post-secondary degree or diploma in a related field or equivalent experience
• Epic certification (trainer or builder level) in at least one application, or willingness to obtain within 6 months.
• Degree, Diploma or Certificate in Project Management and/or Quality Improvement
• PMP or CSM preferred, but not required.
• Clinical Certification preferred: RN, RPN, Lab tech, Pharmacy technician

WHO YOU ARE:

• 5+ years working in a Clinical area
• 2+ years implementation and build experience with Epic
• Experience in workflow design and documentation, system configuration and testing

• Strong project management skills and experience.
• Expertise in MS Excel, Word and PowerPoint required.
• Demonstrated ability to work in a fast-paced environment and handle multiple tasks.
• Excellent verbal and written communication skills.
• Flexibility with respect to changing timelines and delivery methods.

• Demonstrated ability to establish effective working relationships while resolving issues.
• Excellent organizational skills and ability to reprioritize tasks.
• Strong collaboration and facilitation skills.
• Ability to work with strained software users in supporting the use of the EHR in the organization

This position is for a current vacancy.

OUR COMMITMENT:
At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

We invite all interested individuals to apply and encourage applications from members of all equity-deserving communities, including those who identify as Indigenous, black, racialized, women, people with disabilities and people with diverse gender identities, expressions, and sexual orientations. Even if your past experience doesn’t quite align with every qualification on this position, we still encourage you to apply as you may be the right candidate for another role within our organization.

Peterborough Regional Health Centre is committed to creating and maintaining an inclusive and accessible environment that is in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should you require accommodation through the recruitment and selection process, please notify us by indicating this on your application form and upon initial contact by our recruitment team. This will ensure that we can tailor the recruitment process to meet your accommodation needs.

Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.