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Health Care Administration jobs in Hamilton, ON

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    • Familiarity with medical terminology specific to fertility care.
    • The Medical Office Administrator (MOA) will be involved in all aspects of administering the…
    • View all True Care Fertility jobs - Hamilton jobs - Medical Office Assistant jobs in Hamilton, ON
    • Salary Search: Medical Office Administrator (MOA) salaries in Hamilton, ON
    • The Medical Support Administrator serves as a key liaison between physicians, nurses, and the medical team, ensuring coordinated and compassionate care for…
    • Customer service skills conflict resolution excellent communication skills needed to work with public and internal clients including physicians and registered…
    • Strong experience in community health, healthcare, long-term care and/or home care, particularly with older adults, high-risk seniors, vulnerable populations…
    • Monday - Thursday: 7:45 am - 5:15 pm, some Fridays: hours depend on clinic needs.
    • Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow…
    • Healthcare administration: 2 years (required).
    • Lead the Patient Experience from the Moment They Walk Through Our Doors*.
    • Employee discounts on clinic services.
    • We're looking for an experienced Patient Coordinator who will be the first impression of our clinic, ensuring every patient receives professional, friendly,…
    • Job Type: Part-time and Full-time (schedule finalized with hiring manager).
    • Hours & Availability: Candidates must be flexible to work within the clinic's…
    • Billing & Insurance: Submit direct billing claims through TELUS Health eClaims, HCAI (MVA / Auto Insurance), and WSIB, as well as process private extended…
    • The Administrator will play a vital role in supporting staff, managing resources, and maintaining a smooth-running environment to deliver exceptional patient…
    • Registration as a regulated health professional in Ontario.
    • Develops and implements process and quality improvements aimed at supporting safe and effective…
    • A passion for customer service and office administration.
    • Salary Range $25-$30 per hour, commensurate with experience, benefits include vacation pay, retirement…
    • 3 to 5 years of leadership, supervisory, or home health care experience.
    • Lead, mentor, and support clinical supervisors and care teams to deliver high-quality…
    • Experience with human resources planning, payroll administration, health and safety and recruitment processes.
    • Hybrid Accommodation (2 days onsite per week).
    • Superior communication and interpersonal skills are required to deliver upscale customer service our patients and health care professionals on a regular basis.
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Medical Office Administrator (MOA)
True Care Fertility
Hamilton, ON L8L 5G8
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Job type

Full-time

Full job description

Role Summary


The Medical Office Administrator (MOA) will be involved in all aspects of administering the daily
operations of True Care Fertility, promoting the clinic's diverse services, and expanding its client base. As
the front-face of our clinic, the MOA plays a critical role in supporting the team and maintaining a
professional and welcoming environment.


Role Responsibilities
  • Consult with physicians as needed regarding scheduling and booking appointments
  • Actively participate in team-building initiatives and development of departmental goals
  • Work independently with minimal supervision
  • Maintain up-to-date patient records in the EMR system, including scanning and organizing test
results and other documents
  • Handle administrative tasks such as sending/receiving faxes, making photocopies, scanning
documents, and accepting deliveries
  • Administer patient billing, collect overdue payments, and issue receipts
  • Ensure confidentiality of all patient information in accordance with regulatory standards
  • Perform other duties as assigned


Qualifications
Formal Education or Equivalent:
  • Associate’s Degree in Medical Office Administration, or a Bachelor’s Degree in Healthcare
Management or another relevant field
  • Additional vocational training or certification in a medical field is preferred
Years of Experience:
  • Minimum 3 years of experience as a Medical Office Administrator
Competencies
  • Proficient understanding of medical terminology, including common conditions, procedures, and
abbreviations
  • Keen attention to detail when recording patient information, managing medical records, and
processing billing
  • Competence in basic computer applications such as word processing and spreadsheets
  • Excellent verbal and written communication skills for interacting with patients, healthcare
professionals, and team members
  • Strong customer service orientation to ensure a compassionate patient experience
  • Knowledge of and adherence to patient privacy regulations (e.g., HIPAA) and ethical guidelines
Specialized Skills, Knowledge, or Certifications Unique to This Role
  • Familiarity with medical terminology specific to fertility care
  • Proficiency in promoting the clinic's diverse services and helping to expand the client base
  • Experience using EMR systems specific to fertility clinics
  • Ability to manage appointment scheduling across multiple services, including ultrasounds, lab
tests, and consultations
  • Commitment to patient privacy and compliance with HIPAA or equivalent standards
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