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Job Post Details

Program Officer - Research Operations Service & Support - job post

CAMH
3.8 out of 5 stars
1000 Queen St W, Toronto, ON M6J 1H4
$65,260.62–$97,890.93 a year - Full-time
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Job details

Pay

  • $65,260.62–$97,890.93 a year

Job type

  • Full-time

Location

1000 Queen St W, Toronto, ON M6J 1H4

Benefits

Pulled from the full job description

  • Dental care
  • Paid vacation
  • Extended health care

Full job description

As Canada’s largest mental health care provider, the Centre for Addiction and Mental Health provides evidence to drive system and policy change through the implementation of innovations and novel service delivery interventions. The Research Operations, Services and Support (ROSS) Office is a central group within CAMH Research that provides administrative support to ensure that all research activities carried out at CAMH or CAMH personnel comply with funder, government, and institutional policies and regulations.

The ROSS Office is seeking a full-time, permanent Program Officer reporting to the Director, Grants, Philanthropic Awards and Contracts. This role will be an integral member of the ROSS team and as a result will support all of the administrative directors within ROSS (four in total) and work closely with management, scientists and research staff. The role will be primarily responsible for the leading and coordinating key initiatives pertaining to the operations of the ROSS Office and support the Directors on day-to-day tasks. The successful candidate will support a workplace which embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements and will be required to provide assistance on a wide range of confidential organizational, and program related projects and issues. This position is primarily located at 250 College Street with occasional travel to 1001 Queen Street West.


Responsibilities

Responsibilities will include, but not be limited to:

  • Provide calendar support to 4 Directors
  • Support the onboarding and offboarding of ROSS personnel, and if applicable, research staff and scientists
  • Support the operations of the research office: respond to internal/external inquiries, schedule and coordinate appointments and meetings, and take meeting minutes
  • Independently plan and manage small projects
  • Support high-profile scientific and leadership recruitment
  • Support general administration and coordination of ROSS workflows and research institute initiatives
  • Assist with special projects and events (e.g. speaker series, Research Day, etc.) as directed by ROSS administrative directors
  • Other duties include organize and maintain filing systems, database entry and management, general ROSS communications and office management and any other duties as assigned by the supervisor.

Qualifications
The Program Officer must have:
  • Undergraduate degree from a recognized academic institution is required.
  • 3+ years of work experience in a customer service or administrative role which demonstrates relevant skills required for this role, including 1 or more years of experience in public, academic, or research administration or in general research.
  • Excellent communication skills demonstrated by experience drafting formal letters or mass communications
  • Excellent customer service skills
  • Advanced knowledge of MS Software (Excel, Word, PowerPoint, Outlook)
  • Exemplary attention to detail
  • Excellent interpersonal skills, tact, discretion and a genuine interest in supporting scientific research
  • Experience with working in an academic or healthcare environment is an asset
  • Ability to quickly find, learn and assimilate new information
  • Ability to prioritize and handle a high volume of diverse projects simultaneously
  • Ability to capture and articulate risk issues
  • Ability to communicate and problem-solve with a diverse variety of stakeholders and team members who may have conflicting interests and priorities
  • Ability to handle sensitive and confidential information in a professional manner

Compensation & Benefits:

  • Hiring Salary Range: $65,260.62 – $81,575.78 per year ( based on qualifications and experience )
  • Full Salary Range: $65,260.62 – $97,890.93 per year ( reflecting potential growth within the role )
  • CAMH Benefits Package: Includes extended health and dental coverage, HOOPP defined benefit pension plan , paid vacation and sick leave, and professional development opportunities.

This role offers job stability, career development, and the chance to contribute to meaningful healthcare initiatives that improve patient and community well-being.

CAMH is a fully affiliated teaching hospital and research institute of the University of Toronto. As a CAMH employee, you will contribute to our mission by supporting teaching, research, and clinical care across the hospital.
CAMH is dedicated to equity, diversity, and inclusion. Our commitment is to foster a workplace, teaching, and learning environment that is inclusive, respectful, and free from discrimination or harassment.
CAMH strongly encourages applications from candidates who reflect the diversity of the communities we serve, including First Nations, Métis, and Inuit Peoples; Black and other racialized communities; LGBTQ2S+ communities; women; and people with disabilities, including those with lived experience of mental health and substance use challenges.
We welcome applicants from all backgrounds. Thank you to all who apply; however, only those selected for an interview will be contacted. If you require accommodations during the application or recruitment process, please let us know.

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