Skip to main content
Post your resume and find your next job on Indeed!

Hardware Technical Support jobs

Sort by: -
    • Provide onsite service and customer support.
    • Diagnose and resolve hardware and software issues.
    • As a Field Service Technician, you will represent Papertech as…
    • Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts and solutions to non-technical users.
    • 3–5 years of experience in IT support, helpdesk, or technical support roles.
    • Provide frontline IT support to franchisees and internal teams by troubleshooting…
  • View similar jobs with this employer
    • You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
    • Déclaration d'égalité des chances.
    • You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
    • Déclaration d'égalité des chances.
    • Provide exceptional customer technical support through phone-based troubleshooting, complex escalation handling, and RMA inspections.
    • Escalate technical issues that fall outside established procedures to the appropriate project or technical support team.
  • View similar jobs with this employer
    • You are the point of contact for all technical inquiries about hardware, software, or other designated client products.
    • Déclaration d'égalité des chances.
    • Familiarity with computer software and hardware components is highly preferred.
    • Proven experience in software and hardware troubleshooting for mobile devices is…
    • Diagnose hardware, software, network, and connectivity issues and provide technical support to faculty, learners, and staff.
    • Flex and Bonus days Policies.
    • Deadlocks, cylinders and related locking hardware.
    • Replacement and installation of commercial door hardware.
    • Has previous commercial door and hardware service…
    • Minimum 3 years supporting cash recyclers, smart safes or similar hardware and software repair and support experience within an environment with both onsite and…
    • Troubleshoot basic technical issues during demos to keep the presentation running smoothly.
    • Willing to travel to customer sites and offer training support as…
    • This is a working leadership role where you’ll provide frontline technical support while supervising and supporting a small IT support team.
    • Provide timely and efficient technical support to clients.
    • Strong technical skills and knowledge of hardware and software troubleshooting.
Get e-mail updates for the latest Hardware Technical Support jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Papertech Inc. logo

Field Service Technician - job post

Papertech Inc.
Montréal, QC
Full-time
Responded to 75% or more applications in the past 30 days, typically within 4 days.

Job details

Job type

  • Full-time

Location

Montréal, QC

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Extended health care
  • Flexible schedule

Full job description

Field Service Technician – Montreal, QC

Papertech Inc. is growing!

As our customer base and service requirements continue to expand across Canada, we are adding technical resources to our Canadian Field Service Team.

We are looking for a Field Service Technician based in Montreal, Quebec to support customers across Quebec, Eastern Canada, and the United States.

Papertech Inc. is a leading vision technology provider for the paper and tissue industry worldwide. Headquartered in Vancouver, Canada, Papertech is a subsidiary of the IBS Paper Performance Group, an international leader in the design and fabrication of paper machine components, with operations across Canada, the United States, and worldwide.

As a Field Service Technician, you will represent Papertech as an on-site technical expert, providing service, troubleshooting, installation, and optimization support for our high-speed camera monitoring and inspection systems.

You will work independently in the field while collaborating with our technical, software, service, and sales teams. Strong technical skills, hands-on problem-solving abilities, and excellent customer communication are essential.

Workplace Type

  • Remote, customer sites, and on the road
  • Approximately 75% travel

Location

  • Montreal, QC, Canada
  • Remote / On the road

Responsibilities

  • Diagnose and resolve hardware and software issues
  • Provide onsite service and customer support
  • Install, commission, troubleshoot, and optimize vision systems
  • Perform basic electrical troubleshooting
  • Assist with IT and network configuration
  • Perform hands-on troubleshooting in industrial environments
  • Prepare timely and detailed service reports
  • Determine customer requirements and provide appropriate recommendations
  • Build strong relationships with customers and paper mill operators
  • Support installations, upgrades, and service projects across Canada and the United States

Required Skills & Qualifications

  • 3–5 years of field-service experience, preferably in mechanical, electrical, industrial, or technical maintenance
  • Strong hands-on troubleshooting and problem-solving skills
  • Working knowledge of Windows and Microsoft Office
  • Experience with CCD cameras, machine vision, or industrial automation is an asset
  • Strong communication and customer-service skills
  • Class 5 driver's license
  • Fluency in English and French
  • Ability and willingness to travel throughout Canada and the United States
  • Ability to work independently at customer sites

Training will be provided on Papertech's specialized vision and inspection systems.

Salary & Benefits

  • Competitive salary
  • Overtime pay
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care
  • Technical training and development opportunities

Employment Details

Job Type: Full-time
Start Date: Immediate
Travel: Approximately 75% required
Work Location: Remote / On the road

If you are a Field Service Technician who enjoys solving technical problems, working with customers, and being part of a growing international organization, we want to hear from you!

Job Type: Full-time

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Paid time off
  • Vision care

Work Location: On the road

Let Employers Find YouUpload Your Resume