Hand & Stone Massage and Facial Spa at our Dixie location is seeking high-energy, growth-oriented individuals who are passionate about customer service, sales, and the wellness industry.

We operate a busy, high-performing spa environment where every team member plays an important role in delivering exceptional client experiences. This role is ideal for someone who enjoys staying busy, learning new skills, and being part of a fast-paced small business.

This is not a passive front desk role. Our Spa Associates are actively involved in client experience, membership sales, spa operations, and helping the business grow. For the right person, this position offers an opportunity to develop valuable business, sales, and operational skills and can be a stepping stone toward Spa Management and leadership roles within the company.

We are looking for someone who wants to learn, contribute, and grow with the team long-term.

Responsibilities

Our Spa Associates are responsible for ensuring the spa operates smoothly while delivering an exceptional experience to every guest.

Responsibilities include:

Providing outstanding customer service to members and guests
Greeting clients and creating a welcoming spa environment
Answering phones, booking appointments, and managing the schedule
Selling memberships, gift cards, and service upgrades
Educating clients on the wellness benefits of massage therapy and skincare
Supporting the spa team by preparing treatment rooms when necessary
Operating laundry machines and managing spa linens
Maintaining cleanliness of the spa and washrooms
Performing administrative tasks and following proper office procedures
Assisting with daily operations and supporting the team wherever needed
This role requires constant multitasking, prioritizing, and switching between tasks throughout the day.

What We’re Looking For

The ideal candidate is:

Energetic, positive, and proactive
Comfortable working in a busy, fast-paced environment
Has experience in or is interested in learning: sales, client relationship building, and spa operations
Able to multitask and stay organized under pressure
A team player who takes initiative
Interested in developing skills that can lead to future leadership opportunities
Professional, reliable, and committed to personal growth
Experience in sales, customer service, gyms, clinics, or membership-based businesses is an asset but not required

Why Join Our Team

We believe in investing in people who invest in the business. Team members who contribute to the success of the spa have opportunities to grow their skills and advance within the company.

Benefits include:

Competitive hourly wage based on experience
Commission and bonus opportunities
Employee discounts on services and products
Professional training and skill development
Opportunity for advancement into leadership and management roles
Supportive and professional work environment

Who This Role Is Best For

This role is best suited for someone who:

Wants to develop professional skills
Enjoys learning how a business operates
Likes staying busy and solving problems
Wants more than just a job — but a place to grow and build experience

If you are motivated, reliable, and excited to be part of a team that values growth, contribution, and excellence, we would love to hear from you.

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