Job Summary
Objective:
We are looking for PART-TIME passionate organized individuals with strong customer service, and strong sales ability to join our team!
You are expected to ensure that the spa runs efficiently, smoothly and provides a high level of quality customer service and care. Your amazing sales ability will ensure we are maximizing our member retention on a daily basis.
Job Duties
- Daily operations of the spa, including but not limited to: reception, reservations, maintenance/quality control; including service, cleanliness.
- Maintaining a professional spa image at all times
- Utilizing strong customer service and communication skills to educate customers on our spa services and products
- Resolving client concerns promptly; sharing of best practices regarding client retention so all can learn from concerns and solutions; puts clients first and models service and care standards at all times
- Ability to execute marketing and sales strategies
- Book appointments over the phone and in person and perform suggestive selling
- Perform additional duties as assigned
Qualifications
- Being able to work on weekdays, weekends, and/or evenings when required by business needs
- Experience in the Customer Service, Wellness, Retail, or Hospitality Industries will be an asset
- Must have strong written and oral communication skills
- Strong administrative, operational and computer skills
- Ability to work, multitask and excel in a fast-paced environment
BENEFITS & PERKS
- In-depth orientation and follow-up in-house training
- Uplifting team atmosphere and team communication platforms
- Membership sales incentives!
- Product Commissions!
- Product and spa service incentives and discounts!
- Goodlife fitness membership discount
If you feel this is the right opportunityfor you, APPLY TODAY!
Job Type: Part-time
Pay: From $17.60 per hour
Benefits:
- On-site parking
- Store discount
- Wellness program
Work Location: In person