Hamilton Restaurants jobs in Hamilton, ON

Job Overview:
We are seeking a motivated and experienced Assistant Manager to support our General Manager in the day-to-day running of our restaurant. The ideal candidate is a confident leader who thrives in a fast-paced environment, takes pride in developing a team, and is committed to delivering an exceptional guest experience. As Assistant Manager, you will help oversee operations across our three core pillars — People, Product, and Place — while upholding Nando's standards for quality, safety, and service.

Key Responsibilities:

• Support the General Manager in overseeing daily restaurant operations and act as Manager on Duty as required.
• Lead pre-shift meetings, line checks, and shift handovers, recording all key issues and events in the manager log.
• Coach, train, and develop team members through one-on-one meetings and constructive, real-time feedback.
• Manage cash handling, including counts, deposits, and reconciliation, following company procedures.
• Place and receive orders, checking deliveries against invoices for correct quantities, temperatures, and expiry dates, and applying FIFO (first-in, first-out) stock rotation.
• Conduct daily, weekly, and monthly inventory checks and respond to product recalls.
• Monitor and maintain food safety, sanitation, and operational standards at all times.
• Actively manage the floor during service, monitoring speed of service and guest satisfaction to identify opportunities for improvement.
• Resolve guest concerns professionally to ensure a positive dining experience.
• Support the management team in hiring, scheduling, and building a positive, motivated team culture.
• Help interpret financial reports (such as P&L, or profit-and-loss, statements) to support cost control and drive results.

Qualifications:

• Minimum 3 years of restaurant or hospitality experience, with at least 1 year in a supervisory or management role.
• High school diploma or equivalent (GED) required.
• Valid Food Handler Certification required.
• Smart Serve certification required, or willingness to obtain before starting.
• Strong knowledge of food safety, sanitation, and kitchen and front-of-house operations.
• Proven ability to lead, coach, and motivate a team in a high-volume environment.
• Sound financial and business acumen relevant to running a restaurant.
• Strong verbal and written communication skills.
• Basic computer and internet navigation skills.
• Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
• Reliable, punctual, self-motivated, and detail-oriented with a positive, team-first attitude.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Discounted or free food
• On-site parking
• Store discount

Experience:

• restaurant or hospitality: 3 years (preferred)

Licence/Certification:

• Smart Serve (preferred)
• Work Permit (required)
• Food Handler Certification (required)

Work Location: In person