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Guest Service Manager Restaurants jobs in Toronto, ON

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    • Drive guest experience, service standards, and team culture.
    • Growth opportunities within a leading restaurant group.
    • Dining discounts and staff meals.
    • Proficient in full-service restaurant functions.
    • Discounted dining privileges at all of our restaurants.
    • Restaurant management: 2 years (required).
    • Reliable and motivated with a passion for food, hospitality and customer service.
    • Safe Liquor certified, attesting to your compliance with alcohol service…
    • Build labour schedules to forecasted demand, holding labour percentage to target while protecting the guest experience.
    • Keep standards high — quality, service, safety, and consistency, everywhere, always.
    • Own day-to-day performance across foodservice, retail, and catering.
    • Customer service duties for a restaurant manager include taking complaints and greeting customers.
    • Floor managers are physically present on the restaurant floor…
    • ️ Strong customer service & communication skills.
    • Respond to guest inquiries and concerns with professionalism and care.
    • ✅ High School diploma or GED required.
    • Ability to uphold high standards in food quality, guest service and fiscal management.
    • You will need to have drive and a service-based mindset to make decisions…
    • Proven supervising experience in food service or restaurant management roles.
    • Maintain high standards of hospitality and customer service to enhance guest…
    • As Front of House Manager, you’ll support daily service operations, ensure top-notch guest service, and assist with staffing and training.
    • Reliable and motivated with a passion for food, hospitality and customer service.
    • Safe Liquor certified, attesting to your compliance with alcohol service…
  • View similar jobs with this employer
    • As Front of House Manager, you’ll support daily service operations, ensure top-notch guest service, and assist with staffing and training.
    • Proven experience in restaurant management or food service leadership roles.
    • Manage all aspects of restaurant operations, including staffing, inventory, and…
  • View similar jobs with this employer
    • 1-3 years kitchen management/supervisory experience in a comparable restaurant environment.
    • Team Discounts: Enjoy exclusive discounts on meals and services for…
  • View similar jobs with this employer
    • 1-3 years kitchen management/supervisory experience in a comparable restaurant environment.
    • Team Discounts: Enjoy exclusive discounts on meals and services for…
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Job Post Details

General Manager - The Frederick - job post

The Frederick
10 Temperance Street, Toronto, ON M5H 1Y4
$90,000–$110,000 a year - Full-time

Job details

Pay

  • $90,000–$110,000 a year

Job type

  • Full-time

Location

10 Temperance Street, Toronto, ON M5H 1Y4

Full job description

ABOUT US

Located in the heart of Toronto’s financial district, The Frederick is a refined take on the classic bar and grill combining bold cooking and genuine hospitality in a vibrant social atmosphere. As the relaxed sibling of The Chase restaurant, The Frederick and its dedicated team share a passion to deliver exceptional hospitality, a commitment to quality and craftsmanship while carving out its own path with an easy going energy.

ROLE SUMMARY

The Frederick is looking for an energetic and experienced General Manager with a restaurateur spirit to lead our team and deliver exceptional guest experiences. This role is a strong people and business leader, responsible for overseeing daily operations, building strong teams, driving financial results, and maintaining a culture of hospitality excellence.

WHAT YOU’LL DO

  • Lead and inspire front of house operations and management teams
  • Drive guest experience, service standards, and team culture
  • Manage scheduling, labour, inventory, and operational performance
  • Work collaboratively with the Chef and kitchen team ensuring seamless and exceptional service
  • Support financial targets through strong leadership and execution
  • Work closely with senior leadership on strategy and growth

WHAT WE’RE LOOKING FOR

  • Minimum 2 years experience in a General Manager role
  • Experience leading successful operations in a 100+ seat restaurant environment
  • Strong people leadership and communication skills
  • Proven ability to drive operational and financial performance
  • Passion for hospitality, team development, and guest experience
  • Experience with Toast and Open Table systems

WHAT WE OFFER

  • Competitive compensation and benefits
  • Growth opportunities within a leading restaurant group
  • Dining discounts and staff meals
  • A dynamic, supportive culture focused on professional development

If you are passionate about hospitality, leadership, and guest experience, we’d love to hear from you.

Pay: $90,000.00-$110,000.00 per year

Application question(s):

  • Candidates must reside in the Greater Toronto Area (GTA) to be considered for this position
  • Must currently hold a valid Smart Serve Certification

Experience:

  • General Manager: 2 years (preferred)

Work Location: In person

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