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Graduate Support Services jobs in Calgary, AB

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    • Great problem solver with excellent customer service skills.
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Job Post Details

Account Manager (New Graduate Welcome) - job post

Polygon International Technology
Calgary, AB T2P 0L6•Hybrid work
$54,000–$64,000 a year - Full-time

Job details

Pay

  • $54,000–$64,000 a year

Job type

  • Full-time

Location

Calgary, AB T2P 0L6•Hybrid work

Full job description

Duties and Responsibilities:

Sales Generation

  • Determine customer requirements and expectations in order to recommend products and solution
  • Ensure implementation of marketing strategies, plans, and programs
  • Make customer visits on a regular rotation, report into Manager on discussions
  • Sell to existing and source new B2B customers by providing product technical information and pricing in a timely manner
  • Keep up with news and trends in the industry development
  • Help grow and maintain revenue/profit in accordance with the company business plan
  • Enter/facilitate orders processing to ensure accuracy and tolerance meets customers’ need
  • Continually communicate with procurement team to ensure product availability and fulfillment
  • Help monitor, evaluate, and make suggestions with respect to lost business / and sales opportunities to continually improve on our results.

Customer Service and Technical Assistance

  • Accurately process customer transactions such as orders, quotes or returns.
  • Contact customers following sales to ensure ongoing customer satisfaction.
  • Select suitable items from suppliers list base on customer specification and place orders with support from procurement staff
  • Obtain accurate information from logistics team relating to shipment dates and expected dates of delivery.
  • Work with logistics team to schedule shipment dates to ensure timely delivery and expedite as needed.
  • Manage customers relations and provide customers after-sale service

Additional Responsibilities

  • Analyze market trends, sale statistics and suggest improvements

Skills & Requirement:

  • Self-motivated – drive to achieve personal development and proven ability to multitask to meet deadlines
  • Comfortable in cold-calling situations.
  • Strong time management, organization skills and attention to detail
  • Possess excellent presentation and negotiation skills
  • Ability to prospect new customers, prioritize target customers and build rapport with B2B customers
  • Great problem solver with excellent customer service skills
  • Work well independently and with a diverse group of people by demonstrating teamwork skills, creativity, and initiative
  • Hold a valid driver's license and be willing to travel on the job
  • Proficient in MS Office
  • Driving skill is a must. A valid driver's license and a personal vehicle is required

Preferred:

  • Strong communication skills both oral and written in both English and French
  • Knowledge of CAD, bill of material and geometrical tolerances.
  • Steel structural knowledge/experience of Fasteners and steel components etc
  • Metal machining and fabrication experience a plus
  • Minimum (2) years of sales experience and/or customer service.
  • Post-secondary education in Marketing, Business, Sociology, Mechanical, Metallurgy or Engineering Technology. New graduates are welcome to apply

Salary Structure:

  • Based salary plus commission

Job Type: Full-time

Pay: $54,000.00-$64,000.00 per year

Language:

  • French (preferred)

Licence/Certification:

  • Driver License (required)

Willingness to travel:

  • 25% (required)

Work Location: Hybrid remote in Calgary, AB T2P 0L6

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