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Job Posting

Four Counties Addiction Services Team (Fourcast) is a community-based addiction treatment and supportive housing service provider that strives to provide the highest quality of evidence-based addiction treatment, housing supports, and case management services. Fourcast offers services across multiple sites in Peterborough, Northumberland, Haliburton, and the City of Kawartha Lakes. Program staff may work in bed-based, office, or community settings as well as client residences, and are often co-located and integrated with other organizations to reduce barriers for those accessing services. More information about Fourcast can be found on our website, https://www.fourcast.ca/

About the Position…

We are looking for experienced candidates for our full-time IT Specialist position. Hours of work are typically Monday – Friday from 8:30am – 4:30pm. There may be occasional work needed outside of regular working hours to perform essential duties of the job. This position is primarily in-person and on-site within our main Peterborough office, with travel as needed to our other sites.

The IT Specialist provides organization-wide technical expertise, resolves daily helpdesk tickets, and administers Microsoft 365 environments. This role supports the deployment and maintenance of IT infrastructure and equipment and ensures that IT inventory is accurately tracked and managed across all sites. Strong customer service and communication skills are essential for working collaboratively with people across the agency, external community partners, and IT vendors.

For a detailed copy of the job description, please email us at hiring@fourcast.ca

Education & Training

Completion of a post-secondary degree, diploma, certificate, or equivalent combination of education and experience in a related field, such as Information Technology, Computer Science, or Technical Support.

Experience

• Minimum 2–3 years’ experience working in a related position, preferably in the not-for-profit sector.
• Experience administering SharePoint sites, permissions, libraries, content organization, and end-user support within a Microsoft 365 environment.
• Experience coordinating IT asset deployment, inventory tracking, mobile device administration, and end-user equipment lifecycle processes.
• Experience with desktop and server operating systems and Microsoft cloud environments, including Windows 10, Windows 11, Azure, Entra ID, Office 365, and Defender for Endpoint.
• Experience creating, updating, and troubleshooting user accounts, groups, licenses, MFA, access permissions, and password resets in Microsoft 365 and Entra ID.
• Experience managing Microsoft Teams Phone in production environments including mobile, pc, and desk phone-based endpoints.
• Experience maintaining an enterprise-level backup environment.
• Experience with WordPress-based content management sites.

Certifications, Licenses and Records

• Satisfactory Vulnerable Sector Check is required
• Valid Ontario Class G driver’s license and use of a reliable vehicle with appropriate automobile insurance is required
• Relevant Microsoft or other industry standard certifications considered an asset (e.g. CompTIA A+, Microsoft certificates, etc.)
• Lean training certificate is an asset

Knowledge, Skills and Abilities

• Demonstrated commitment to Fourcast’s mission, vision, and values.
• Commitment to equity, diversity and inclusion
• Expert knowledge of computer and mobile hardware, peripherals, and laptop-based environments, including equipment setup, troubleshooting, deployment, and lifecycle support.
• Strong organizational skills, with the ability to work independently, manage multiple tasks, meet deadlines, and adapt to changing priorities.
• Superior interpersonal and communications skills, both written and verbal.
• Extreme attention to detail, ensuring highest quality of work in all aspects.
• Demonstrated ability to work effectively as a team member both internally and within interdisciplinary teams.

If this position sounds like a role you’d be well-suited to, we encourage you to apply and let us know in your cover letter.

Please submit your application by noon on October 23rd, 2026

We are an equal opportunity employer and committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should any applicant require accommodation through the application, interview, or selection process, please contact our Human Resources team.

Pay: $34.53-$40.41 per hour

Expected hours: 35.0 per week

Benefits:

• Dental care
• Paid time off
• RRSP match
• Vision care

Education:

• DCS / DEC (preferred)

Experience:

• IT: 2 years (required)

Licence/Certification:

• G Class Drivers License (preferred)

Work Location: In person