Furniture Delivery Helper jobs

Position Summary

Kelowna’s Gospel Mission (KGM) is a faith-based, non-profit organization walking alongside individuals experiencing homelessness and housing instability. We believe every person is on a journey toward wholeness and deserves to be met with dignity, compassion, and respect. Our work is housing-oriented and focuses on supporting people as they move toward safe, stable housing and greater wellbeing. We serve people of all backgrounds and identities, offering care that is person-centred and grounded in the belief that hope and change are possible for everyone. Discover more about our mission and impact at www.kelownagospelmission.ca

KGM is seeking a Retail and Delivery Coordinator to join our rapidly growing team. The successful candidate will support donor relations through relationship and trust building, providing excellent guest service experiences.

Key Responsibilities

• Working as a driver on a 1-ton cube truck to pick up and deliver goods, including furniture

• Be personable, able to relate to donors and show genuine interest in donor’s interests. Provide excellent in-person and phone guest experience

• Respond to inquiries and requests from donors, clients, guests, and community partners knowledgeably and professionally. Provide problem-solving solutions when necessary

• Collect donations from residential, individual, commercial and donor homes and facilities

• Maintain accurate inventory and tagged appropriately for checkout

• Continue to seek out and enhance the relationship between the organization and the donors

• Following itineraries, keeping track of paperwork and managing inventories

• Deposit cash safely at KGM’s head office to the Finance Department

• Answer On-Site Donations door to receive donations from guests, assisting guests with moving/unloading products when necessary

• Responsible for pickup and delivery of donations and warehouse operations

• Provide volunteers with support and a safe environment while ensuring they can work effectively

• Provide a non-judgmental supportive environment to promote growth and empowerment

• Performs other related tasks as required

Position Requirements

• Ability to operate a box truck/van with a clean driver’s abstract

• Minimum of one year of retail and customer service experience

• Must be able to lift 150 lbs assisted and up to 50 lbs regularly

• Provide outstanding internal and external guest experience including excellent listening skills, diplomacy, and sensitivity

• High degree of comfort in a fast-paced environment, ability to multi-task and prioritize coupled with excellent judgement and conflict resolution skills

• Working knowledge of Microsoft Office Suite products

• Exhibits cultural sensitivity and competence in a dynamic culturally diverse team

• This position is dependent on a Criminal Records Check (Vulnerable Sector)

This is a great opportunity to make a significant difference in the Kelowna community; we look forward to hearing from you!