Basic Function:
Performs efficient installation and assembly of office furniture within clients' facilities, including systems furniture, casegoods, accessories, wall-hung units, etc. Is responsible for timely completion of the work with a high level of workmanship and a high degree of customer satisfaction.
Specific Responsibilities and Duties:
Personal and Interpersonal Skills:
- Has the ability to understand and carry-out directions from leads and field supervisors
- Is professional in appearance and in manners
- Has good oral and written communication skills
- Has physical strength and stamina required to lift and move furniture, boxes and equipment
- Has strong work ethic and very ethical approach to the business; is punctual and self-motivated; has the ability to work irregular hours and extended shifts
Technical and Product Skills:
- Is mechanically adept and knows how to safely use tools and equipment
- Understands basic installation processes: unloading, loading, staging, uncartoning, panel assembly, component assembly, cleanup and detailing, lock installation, etc.
- Knows how to assemble, fine-tune and detail panels, electrical parts, components, casegoods, seating, filing, tables, etc.
- Can read plans, blueprints and elevations, and understands architectural and furniture symbols
- Is capable and efficient in the assembly of furniture, resulting in quality workmanship
- Is product knowledgeable across most major lines the dealership represents; understands most product specifications and descriptions; can identify basic finishes, colors and fabrics; knows correct application and assembly for products; knows how to make most mechanical adjustments (drawers, slides, etc.)
- Understands basic electricity and systems furniture electrical component installation
Responsibility and Decision-Making Skills:
- Takes ownership for assignment results and details—follows through to assignment's finish
- Is capable of reacting to varying project/field conditions and able to make decisions to solve problems and changes in the scope of work
- Is responsible for other's property, including client's building, equipment and furniture; is responsible for the dealership's tools, equipment and vehicles
Administrative Skills:
- Understands and follows through with consistent and accurate paperwork—receiving documentation, detailed time sheets, client sign-offs, punch list items, change orders, product return forms, inventory check-out, etc.
- Paperwork is neat, clear, intelligible and complete, and done in a timely manner
- Communicates task status and problems to field supervisors/leadman and dispatcher in a timely and clear manner
Project and Installation Management Skills:
- Can carry out most assignments with little or no supervision
- Can pre-plan small assignments, including field measurements and site reviews
- Can analyze assignments for correct tool, supply, and equipment requirements, as well as small parts and product pulls from warehouse
- Can punch and close-out a work order, using proper procedures and forms
Other Technical Skills:
- Is comfortable driving a bobtail or cube truck, and can do so safely
- Understands furniture material handling and logistical processes
- Can receive and document receipt of product in a thorough and accurate manner
Customer Focus:
- Has strong customer service attitude and manner; communicates easily and clearly; is polite and cordial in all customer interactions
- Is highly responsive to customer requests
- Understands customer satisfaction focus of installation team and consistently meets or exceeds customer expectations
Job Types: Full-time, Permanent
Pay: $20.00-$30.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
Experience:
- Commercial Furniture Installation: 1 year (required)
Licence/Certification:
- Class 5 License (non-GDL) (required)
Work Location: In person
