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Full Time jobs in Kamloops, BC

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    • The Service Advisor acts as the primary point of contact between customers and our service department, ensuring a smooth and efficient process for vehicle…
    • Accounts: Maintain budgets, track expenses, process payments (cheque requisitions, travel claims, honoraria), and draft/edit materials (briefing notes,…
    • Valid driver’s license, safe driving record and reliable/appropriate transportation with business use coverage required.
    • Maintaining a clean, organized and well-presented reception area.
    • We have recently moved into a brand-new, modern office with beautiful city views (The Hive)…
    • Participates in the assessment, goal setting and program planning (Personal Service Plan) for the person being supported.
    • 3 weeks (15 days) vacation.
    • Perform heavy lifting and manual handling of products within the warehouse.
    • Ability to lift heavy objects (up to 50 lbs) safely and efficiently.
    • General office duties such as answering multi-line phones, transferring calls, taking messages, typing, filing, and assisting customers needs.
    • Valid driver’s license and reliable transportation required; occasional travel to project sites and partner offices is expected.
    • Sales: Use your sales skills to promote and sell travel packages, accommodations, flights, and other travel-related services, exceeding sales targets and…
    • Education/Training: Completed provincial Pharmacy Technician certification or Completed a Pharmacy Technician course at a Community College and the Pharmacy…
    • Familiarity with market analysis techniques and tools is advantageous for identifying growth opportunities.
    • Proven experience in technical sales or technology…
    • We are looking for a media-savvy, adventurous person who knows their way around cameras, storytelling, and content creation.
    • This is not a part-time side gig.
    • Good typing skills, clear and effective written and verbal communication, and the ability to write professional emails are required for this position.
    • We work closely with our clients and are interested in their success.
    • Job Types: Full-time, Permanent.
    • You must have Canadian public accounting practice…
    • Willing to undergo a criminal record and background check as a condition of employment.
    • This full-time 5-year term, 40-hours per week position, is an in-person…
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Job Post Details

Service Advisor - job post

Brock Auto Centre
4.5 out of 5 stars
1128 Tranquille Road, Kamloops, BC V2B 3J9
$28–$35 an hour - Full-time

Job details

Pay

  • $28–$35 an hour

Job type

  • Full-time

Location

1128 Tranquille Road, Kamloops, BC V2B 3J9

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Store discount
  • Extended health care

Full job description

Job Summary
We are seeking a dedicated and customer-focused Service Advisor to join our automotive dealership team. The Service Advisor acts as the primary point of contact between customers and our service department, ensuring a smooth and efficient process for vehicle repairs and maintenance. The ideal candidate will possess strong communication skills, automotive knowledge, and a passion for delivering exceptional customer service. Experience in dealership operations, mechanic work, or automotive repair is highly desirable to effectively assist customers and recommend necessary services.

Responsibilities

  • Greet customers promptly and professionally upon arrival at the service department.
  • Listen carefully to customer concerns and accurately document vehicle issues.
  • Provide detailed explanations of recommended repairs and services, ensuring customer understanding.
  • Prepare repair orders with accurate descriptions of work needed, parts required, and estimated timeframes.
  • Coordinate with technicians to prioritize repairs and ensure timely completion of services.
  • Upsell additional maintenance or repair services that benefit the customer's vehicle health while maintaining integrity.
  • Handle cash transactions accurately and process payments efficiently.
  • Follow up with customers regarding vehicle status, additional needs, or future service appointments.
  • Maintain a thorough knowledge of dealership promotions, financing options, and service packages to assist in sales efforts.
  • Ensure all customer interactions are handled professionally, fostering trust and satisfaction.

Requirements

  • Previous experience as a Service Advisor in an automotive dealership or repair shop is preferred.
  • Dealership experience, mechanic experience, or mechanical knowledge is highly advantageous.
  • Strong customer service skills with the ability to communicate technical information clearly and effectively.
  • Sales experience with a focus on upselling services while maintaining ethical standards.
  • Ability to handle cash transactions accurately and responsibly.
  • Familiarity with automotive repair processes and terminology is beneficial.
  • Excellent organizational skills with attention to detail in documentation and follow-up tasks.
  • Professional appearance and demeanor, with a commitment to providing outstanding customer experiences.

Pay: $28.00-$35.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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