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Full Time jobs in Canal Flats, BC

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    • This role requires a professional who can manage the fine details of a check-in queue while simultaneously keeping a strategic eye on resort-wide safety,…
    • Collaborate with ownership and executive teams on long-term planning, capital projects, and growth initiatives.
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    • Contract payment by reviewing invoices and related documentation for work completion, preparing payment certificates and.
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    • The minimum required education to apply for this position is the completion of the provincial requirements for Gr 10 high school, Secondary 4 in Quebec or…
    • Operate military vehicles weighing up to 10 tons and materials-handling equipment such as forklifts.
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    • If you already have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly…
    • The minimum required education to apply for this occupation is the completion of the provincial requirements for Grade 10 or Secondary 4 in Quebec.
    • If you already have a university or college diploma, the CAF will decide if your academic program matches the criteria for this job and may place you directly…
    • The minimum required education to apply for this occupation is the completion of the provincial requirements for Grade 10 or Secondary 4 in Quebec.
    • Previous inside sales, outbound sales, call centre, or telecommunications sales experience is preferred.
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    • Valid Class 5 drivers license and clean driving record.
    • Must have a flexible work schedule - shift work, overtime, weekends, and travel.
    • All applicants must have a valid BC driver's license and be able to provide a driver's abstract;
    • Preference may be given to applicants holding a valid Immediate…
    • The minimum required education to apply for this occupation is the completion of the provincial requirements for Grade 10 or Secondary 4 in Quebec.
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Job Post Details

Lodge Duty Manager - job post

Fairmont Hot Springs Resort
2.6 out of 5 stars
5225 Fairmont Resort Road, Fairmont Hot Springs, BC V0B 1L1
$64,000 a year - Permanent, Full-time
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Job details

Pay

  • $64,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed
  • Evening shift
  • Holidays

Location

5225 Fairmont Resort Road, Fairmont Hot Springs, BC V0B 1L1

Full job description

Position Summary The Lodge Duty Manager is fully responsible for Front Office operations and providing a strong leadership presence for the entire lodge during peak evening and weekend shifts. This role requires a professional who can manage the fine details of a check-in queue while simultaneously keeping a strategic eye on resort-wide safety, cleanliness, and inter-departmental flow.

Salary for this position is $64000.00 per annum.


Major Duties and Responsibilities:

Front Office & Peak-Time Leadership

  • Working Leadership: Actively work the Front Desk during peak arrival and departure times (evenings and weekends), setting the standard for service excellence and pace.
  • Personnel Management: Oversee the supervision, training, and performance management of all Front Desk staff, including the overnight team.
  • Operational Command: Act as the primary decision-maker on-shift, resolving complex guest concerns and managing high-occupancy "sold out" nights with composure.

Lodge Operations & Stewardship

  • Common Area Oversight: Maintain a "big picture" view of the resort by conducting regular inspections of the lobby, lounges, and public guest spaces to ensure they meet our premium standards for decor and cleanliness.
  • Housekeeping Synergy: Maintain constant communication with the Housekeeping department to coordinate room readiness, prioritize VIP arrivals, and manage public area maintenance.
  • Inter-Departmental Coordination: Act as the central hub between Lodging, F&B, Spa, and Athletics to ensure seamless execution of guest packages and resort activities.

Administrative & Strategic Management

  • Health & Safety Committee Chair: Lead the resort’s Health and Safety Committee, ensuring full compliance with WorkSafeBC and fostering a proactive safety culture across all departments.
  • Revenue & Budgeting: Assist the Revenue Manager with inventory control and ADR maximization; prepare annual departmental operating budgets and business plans.
  • Systems Super User: Master and maintain the property management systems (Maestro, HotSOS, Alluvi, Miwa), ensuring staff are trained on the latest protocols and upselling techniques.
  • Compliance & Logistics: Oversee departmental payroll, invoice coding, and the implementation of standard operating procedures (SOPs).

Minimum Qualifications and Skills:

  • Experience: Minimum of 2 years in a Supervisory role or as a Team Lead within a hotel/resort environment.
  • Leadership Style: A "working manager" mentality—you enjoy being behind the desk and in the lobby, not just in an office.
  • Communication: Superior verbal and written skills with the ability to lead "huddles" and high-level strategy meetings.
  • Problem Solving: Proven ability to handle high-pressure situations and resolve guest or team challenges professionally.
  • Flexibility: Must be available to work evenings, weekends, and holidays to provide leadership during peak resort activity.
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