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Full Time Service Titan jobs in Ontario

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    • Customer service experience, preferably in a busy office, call centre, or service business.
    • Job Types: Full-time, Permanent.
    • Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:
    • Ability to travel up to 10% of the time.
    • View all Softchoice jobs - Toronto jobs - Service Consultant jobs in Toronto, ON
    • Salary Search: Sr. Consultant, Professional Services salaries in Toronto, ON
    • See popular questions & answers about Softchoice
    • This is a full-time position, 5 days per week, Monday to Friday, 8:00 a.m. to 5:00 p.m., located near the Burlington, ON office.
    • Valid Class 5 Driver's License.
    • This is a full-time seasonal position with overtime based on demand.
    • Titan Environmental is looking for a dedicated General Labourer to play a key role in the…
    • Previous experience supervising or leading employees in a fast-paced service environment.
    • Establish clear expectations for employee performance, professionalism…
    • Depending on project and service schedules.
    • As-build and service documentation.
    • Strong time management, organization, and attention to detail.
    • As-built and service documentation.
    • Ensure accurate time tracking and billing for all team activities.
    • Prepare service estimates and clearly communicate…
    • A customer-focused mindset with a passion for delivering top-quality service and results.
    • Excellent coaching, mentoring, and leadership skills, with the ability…
    • This is a full-time seasonal position with overtime based on demand.
    • In this hands-on role, you'll install, weld, and test high-performance geomembrane liners…
    • Prepare to ignite your creativity and fuel your passion in an environment buzzing with groundbreaking ideas and projects.
    • Lead engineer on the delivery team.
    • Provide exceptional customer service to clients, prospects, and fans.
    • Reports to: Director of Ticketing.
    • Start Date: Immediate availability preferred.
    • Full-time, 9 - 5 (EST) regular office hours.
    • Competitive salary aligned with your experience and qualifications + comprehensive group benefits including health…
    • Respond to service calls and troubleshoot plumbing issues.
    • Provide excellent customer service and maintain a professional demeanor at all times.
    • Job Types: Full-time, Permanent.
    • Job Type*: Permanent Full time [ 5 days per week, including Saturdays and Sundays].
    • Commission sales: 3 years (required).
    • Job Types: Full-time, Permanent.
    • Strong communication and time-management skills.
    • Provide professional and friendly customer service at each delivery.
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Job Post Details

CSR (Customer Service Representative)
$22–$26 an hour
Permanent, Full-time

Job details

$22–$26 an hour
Life insurance, Disability insurance, RRSP match, Casual dress, Flexible schedule, On-site parking
Permanent, Full-time
Ottawa, ON

Full job description

Customer Service Representative (CSR)

Meridian Home Services | Ottawa, ON

Help customers feel taken care of from the very first call.

Meridian Home Services is looking for a friendly, organized, and dependable Customer Service Representative to support our heating, cooling, and home services teams.

As a key member of our office team, you will help customers book service, coordinate appointments, and connect with the right people. We’re looking for someone who communicates clearly, takes ownership of customer requests, and stays organized when the phones get busy.

What You’ll Do

  • Answer incoming calls and emails with a welcoming, professional approach.
  • Schedule service calls, maintenance appointments, and sales consultations.
  • Ask questions and record accurate details so our technicians arrive prepared.
  • Recognize urgent requests and work with dispatch to prioritize calls.
  • Respond promptly to new equipment inquiries and book appointments with our sales team.
  • Keep customers informed about appointments, technician arrival times, and scheduling changes.
  • Maintain accurate customer records, equipment information, and job notes in Service Titan.
  • Explain maintenance membership options and assist with customer inquiries.
  • Follow up on outstanding requests and help resolve concerns.
  • Work closely with technicians, dispatch, sales, and administration to keep daily operations running smoothly.

What You Bring

  • Customer service experience, preferably in a busy office, call centre, or service business.
  • Strong telephone skills and clear verbal and written communication.
  • Excellent organization, attention to detail, and follow-through.
  • The ability to manage several priorities while remaining calm and courteous.
  • Confidence using computers, email, and scheduling software.
  • A reliable, team-focused attitude and willingness to learn.
  • Experience with ServiceTitan or HVAC, plumbing, or home services is an asset.
  • French-language skills are an asset.

Why Join Meridian Home Services?

Join a growing home services group that brings together established local brands and experienced teams. Your work will make a direct difference in our customers’ experience and help our field teams deliver dependable service every day.

If you enjoy helping people, solving problems, and being part of a busy team, we’d like to hear from you.

Apply through Indeed with your resume and a brief introduction outlining your relevant experience.

Job Types: Full-time, Permanent

Pay: $22.00-$26.00 per hour

Benefits:

  • Casual dress
  • Disability insurance
  • Flexible schedule
  • Life insurance
  • On-site parking
  • RRSP match

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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