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Full Time Medical Receptionist jobs in Kanata, ON

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    • Full-time Patient Experience Coordinator *.
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    • $20–$25 per hour | Full-time or Part-time | Monday–Friday.
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    • Familiarity with medical terminology, medical coding, and handling medical records enhances your ability to support comprehensive patient care.
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    • Prior work in a healthcare setting e.g. medical office.
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    • Location Ottawa, Ontario, Canada Category Hospital Support Roles Job Id R-251118 Job Type Full time.
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    • Rate of pay: $25 - $28 per hour.
    • Canadian National Institute of Health (CNIH).
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    • Modern infrastructure with fully digital electronic medical records.
    • Job Types: Full-time, Part-time.
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Job Post Details

Full-time Patient Experience Coordinator - Merivale - job post

Athlete's Care Sports Medicine Centres
2.6 out of 5 stars
1595 Merivale Road, Ottawa, ON K2G 3J4
$18.50–$19.00 an hour - Permanent, Part-time

Job details

Pay

  • $18.50–$19.00 an hour

Job type

  • Part-time
  • Permanent

Location

1595 Merivale Road, Ottawa, ON K2G 3J4

Full job description

Full-time Patient Experience Coordinator

* Must have a passion for patient care with minimum 1 year customer service experience

Athlete’s Care is a multi-disciplinary sports medicine company with 20 locations in the Greater Toronto Area and 3 locations in Ottawa. We are currently hiring for a full-time medical receptionist for our Merivale location.

Hours: Monday-Thursday 12pm-8:30pm Friday 10:00am-6:30pm

*This is not a summer-only position; applicants must be available to continue working in the fall.

We are looking for friendly, enthusiastic, and motivated individuals to join our growing team. Successful candidates are service-oriented, self-directed and able to work within a fast-paced, team environment and provide excellent customer service at all times.

We provide a competitive salary, group benefits, opportunities for educational advancement as well as opportunities for growth. English literacy and computer proficiency are essential.

Administrative Duties include:

Performing daily, weekly, and bi-weekly duties including, but are not limited to:

  • Greeting patients and visitors, in person and on the phone, to answer various inquiries
  • Scheduling patient appointments and ensuring practitioners stay on schedule by notifying of patients arrival
  • Direct billing patient's private insurance at time of their appointment and/or collecting payment once appointment is completed
  • Maintain patient accounts by obtaining, recording and updating personal and financial information while adhering to confidentially procedures
  • Handling physicians and therapists various inquires throughout their scheduled clinics
  • Responding to online appointment requests in a timely manner
  • Completing confirmation calls/e-mails
  • Handling incoming faxes and scanning appropriate reports, charts and other documents correctly into patients charts
  • Accountable for incoming and outgoing referrals and callbacks on a daily basis
  • Ensure adequate physician and therapist supplies are available for efficient operation of the clinic by completing inventory checklist daily
  • Completing photocopy of medical notes requests for various MD offices, law firms and insurance companies
  • Main point of contact for external partners (WSIB, Motor Vehicle Accidents insurance companies, and Military Blue Cross) to ensure appropriate documentation, paperwork, billing and payments are received
  • Daily cleaning and tidying of the clinic treatment areas, staff areas, and washrooms
  • Comply to Employee Handbook

Work remotely

  • No

Job Types: Part-time, Permanent

Pay: $18.50-$19.00 per hour

Education:

  • Secondary School (required)

Experience:

  • Customer service: 1 year (required)

Work Location: In person

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