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Full Time Medical Office Assistant jobs in British Columbia

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    • Experience in a medical office or healthcare setting.
    • Maintain accurate electronic medical records (EMR).
    • Our mission is to improve access to healthcare through…
    • View all WELL Health Technologies Corp jobs - Vancouver jobs - Medical Office Assistant jobs in Vancouver, BC
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    • Maintain a clean and welcoming office environment for patients.
    • Familiarity with medical terminology is essential for effective communication.
    • We are willing to train the right candidate who will fit into our office.
    • We do offer competitive compensation and benefits.
    • Collaborate with dental or medical staff to facilitate patient care and office operations.
    • This role is essential in ensuring the smooth operation of our…
    • Knowledge of medical terminology and office procedures.
    • Previous experience as an MOA in a medical office setting.
    • Handling billing and insurance claims.
    • Utilize medical office software systems (Accuro preferred) for scheduling, billing, and record-keeping.
    • Medical office: 2 years (required).
    • Preferred: Medical office experience, or certification as an MOA; familiarity with electronic medical records such as MYLE an asset.
    • Previous experience working in a medical office is an asset.
    • Job Types: Full-time, Permanent.
    • Medical office: 1 year (preferred).
    • Keen to assist with minor office medical procedures & assist with tasks necessary for day-to-day clinic operation.
    • Expected hours: No less than 40.0 per week.
    • This is a full-time position - 5 days per week.
    • Our clinic uses the MedAccess EMR system and in your role you will use this system in managing patient flow,…
    • Medical office: 2 years (preferred).
    • 1-2 years of experience in general office practice.
    • College Certificate or Diploma in Medical Office Administration or…
    • Previous medical office experience preferred.
    • This role combines clear communication, accurate information handling, and dependable coordination in a medical…
    • Knowledge of medical terminology and procedures.
    • Schedule appointments and manage the office calendar.
    • Familiarity with electronic medical records (EMR) systems…
    • Job Types: Full-time, Permanent.
    • Five years’ experience working collaboratively with other healthcare professionals within a medical facility.
    • Work with the medical team to support efficient daily hospital operations.
    • Assist with monitoring office supplies, prescription diets, and retail inventory.
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Job Post Details

Virtual Medical Office Assistant
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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