Front Street West Restaurant jobs in Toronto, ON

FOH Team Leader

Agora Greek Market is looking to hire FOH Team Leaders at both locations!

Locations:

• 921 Queen St. West
• 105 Scollard St. (NEW LOCATION - OPENING EARLY SEPTEMBER)

Please note, for those interested in working at our new Yorkville location:

• Training to begin mid August
• TRAINING WILL TAKE PLACE AT OUR AGORA QUEEN STREET LOCATION (921 Queen Street West), YOU MUST BE AVAILABLE TO WORK AT THIS LOCATION FOR UP TO 3-4 WEEKS
• Opening is expected to take place the first week of September
• During training, those hired for full-time positions may not receive full-time hours until Agora Yorkville is open, ongoing updates will be provided.

Compensation: $21 an hour + weekly tip out

Summary of Responsibilities:

Reporting to the General Manager and Area Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
• Supervise our FOH team of cashiers/baristas when General Manager and Area Manager are not present
• Handle any guest issues in store or over the phone, making corrections and handling refunds as required
• Managing apps during service, ensuring wait times or 86'd items in a timely manner
• Assisting with planning breaks and providing coverage as necessary
• Provide guidance and leadership during service, ensuring all orders go out in a timely manner
• Assisting with running the pass/expediting orders from the kitchen as required
• Greet customers, answer menu questions etc.
• Prepare and package orders for pick up, take-out and delivery
• Prepare and package catering orders
• Manage orders coming in through Uber, Ritual and Agora app
• Maintain proper rotation of product in all chillers to minimize wastage/spoilage
• Ensure storeroom requisitions are accurate
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Follow all policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Schedule: Mornings, Evenings, Weekends, Holidays
• Other duties as assigned

Qualifications:

• Previous cashier and customer service experience required (3+ years)
• Experience managing or supervising others in a restaurant/kitchen setting required (1 year)
• Barista experience is an asset
• Must be available full time and to work weekends
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Experience expediting catering orders considered an asset

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling
• Frequent ascending or descending ladders, stairs and ramps

What is in it for you:

• Opportunity to develop your talent and grow within your property and across Mamakas Food Group Concepts
• Health Benefits are provided for full time employees who work 36 hours or more after 3 months of full time employment

Job Type: Part-time

Pay: From $21.00 per hour

Benefits:

• Discounted or free food
• Flexible schedule
• Store discount

Ability to commute/relocate:

• Toronto, ON M6J 1G5: reliably commute or plan to relocate before starting work (required)

Work Location: In person