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Front Office Hotel jobs in Niagara Falls, ON

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Job Post Details

Guest Services Agent - job post

Sudbury Regent Street Inc (Niagara Fallsview Hotel & Suites)
6733 Fallsview Boulevard, Niagara Falls, ON L2G 3W7
$19 an hour - Part-time, Full-time, Contract
Responded to 75% or more applications in the past 30 days, typically within 4 days.

Job details

Pay

  • $19 an hour

Job type

  • Part-time
  • Contract
  • Full-time

Shift and schedule

  • Weekends as needed
  • Evenings as needed
  • Holidays

Location

6733 Fallsview Boulevard, Niagara Falls, ON L2G 3W7

Full job description

Venture into a new era of hospitality! As we prepare to transform into a premium-class hotel under an exciting newglobal brand within the IHG portfolio, we are seeking passionate, service-driven professionals who embrace both creativity and the timeless principles of hospitality. Our future brand will be the first of its kind in Canada, setting new standards in innovation and guest experience.

Opportunities like this do not come often. At this pivotal moment, we invite individuals who are not just looking for a job but a meaningful role in shaping something extraordinary. If you thrive on delivering exceptional service and want to be part of a groundbreaking hospitality journey, we would love to hear from you.

Come be a part of something truly remarkable! During this transition period, we operate as Niagara Fallsview Hotel & Suites — a family-friendly hotel within the IHG network.

Outstanding experiences start with outstanding people. Join us in redefining hospitality and making history as part of an innovative, world-class brand.

You are the kind of person who makes guests feel welcome in seconds, stays calm when it is busy, and solves problems with a smile. If you also have leadership potential and want to grow into a supervisor role, we would love to meet you.

You will fit in well if you are:

  • Friendly, confident, and genuinely guest-focused
  • Calm under pressure and strong with problem-solving
  • Detail-oriented, reliable, and proactive (a true self-starter)
  • A strong communicator who enjoys teamwork

Strongly preferred (very desired):

  • Hotel front desk experience
  • Opera PMS experience

Schedule note

  • Flexible availability required (evenings, weekends, and holidays)

This is an active job posting.

Niagara Fallsview Hotel & Suites, is committed to maintaining an inclusive, accessible, and diverse work environment. Reasonable accommodation is available for applicants with disabilities throughout the recruitment process in accordance with the AODA and the Ontario Human Rights Code. If you require accommodation at any stage, please let us know.

Pay: $19.00 per hour

Application question(s):

  • Were you referred to this position by a current employee of Niagara Fallsview Hotel & Suites? If yes, please provide the employee’s name.

Experience:

  • Front Desk: 1 year (preferred)

Language:

  • English (required)

Work Location: In person

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