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Front Desk jobs in Welland, ON

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    • We are looking for a candidate with a welcoming and positive demeanor interacting with customers and a have a passion for excellence in customer service.
    • Handle complaints immediately, investigate the issues, determine a resolution, communicate with management, implement the resolution, and follow up with guests.
    • Train, supervise, mentor, and support front desk staff.
    • Previous experience in hotel front desk operations or hospitality management.
  • View similar jobs with this employer
    • Collaborating with team members to ensure seamless and efficient front desk operations.
    • Must be able to stand for extended periods and perform front desk duties…
    • Handle complaints immediately, investigate the issues, determine a resolution, communicate with management, implement the resolution, and follow up with guests.
    • Handle complaints immediately, investigate the issues, determine a resolution, communicate with management, implement the resolution, and follow up with guests.
  • View similar jobs with this employer
    • Reporting to the Front Office Manager, this position is responsible for performing a variety of activities to ensure the smooth and efficient operation of the…
    • The Rooms Controller plays a critical role in managing hotel room inventory and guest room assignments, coordinating guest arrivals, and ensuring optimal room…
    • The Night Auditor plays a critical role in ensuring the accuracy of the hotel’s daily financial operations while delivering exceptional guest service during…
    • Clean and tidy front desk area.
    • Ensure front desk is stocked with any items guests may require before housekeeping leaves for the day.
    • The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask and problem solve in a fast-…
  • View similar jobs with this employer
    • Collaborating with team members to ensure seamless and efficient front desk operations.
    • Must be able to stand for extended periods and perform front desk duties…
    • The Night Auditor plays a critical role in ensuring the accuracy of the hotel’s daily financial operations while delivering exceptional guest service during…
  • View similar jobs with this employer
    • The Rooms Controller plays a critical role in managing hotel room inventory and guest room assignments, coordinating guest arrivals, and ensuring optimal room…
  • View similar jobs with this employer
    • Collaborating with team members to ensure seamless and efficient front desk operations.
    • Must be able to stand for extended periods and perform front desk duties…
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Job Post Details

Zup's Fishing Resort and Canoe Outfitters logo

Front Desk Receptionist/Office Assistant - job post

Zup's Fishing Resort and Canoe Outfitters
Ontario
From $1,250 a week - Full-time, Contract

Job details

Pay

  • From $1,250 a week

Job type

  • Contract
  • Full-time

Location

Ontario

Full job description

Zup’s Fishing Resort & Canoe Outfitters is located on a remote wilderness island on Lac La Croix in North East Ontario.

Zup's is looking for a highly motivated, & experienced front desk / office assistant to join our team in 2026. We are looking for a candidate with a welcoming and positive demeanor interacting with customers and a have a passion for excellence in customer service.

This position is a seasonal full- time contract from May – October 1.

Responsibilities and Experience:

- Checking in guests

- Answering emails and phone calls

-sending and receiving emails

-Making reservations

- Billing, checking out guests

- Booking Permits for 2 separate Canoe Parks

- Keeping track of staff, and guest charges/ tabs

-Communicating with the Owner and staff members

- Maintaining the cleaning the Main Lodge and its 4 bathrooms

- Having the flexibility to help in other areas of the business

- Stocking the small store area and helping customers with purchases

- Being a team player, and working well with other staff, and customers

- Customer service skills as well as holding a friendly and respectful demeaner while under pressure.

- Maintain a clean, organized, safe and hazard free work environment

- Be a self-starter and work with minimum supervision

Your work schedule will be 7 days per week. Time off along with a weeks vacation is included during this contract.

This unique summer job will give you an unforgettable experience. You will work hard, get incredible life and professional experience. The island life routine and schedule will be appealing to our ideal candidate. On your off time, you can enjoy swimming, canoeing, boating, fishing, hiking and enjoying the untouched wilderness we are surrounded by. We have staff housing, and room and board is included.

Job Type: Contract

Job type: Seasonal

Contract length: 5 months

Work Location: Lac La Croix, Ontario.

We require background checks, and work references and 2 personal references.

Job Types: Full-time, Contract
Contract length: 5 months

Pay: From $1,250.00 per week

Application question(s):

  • Have you previously worked at a seasonal resort?

What draws you to wanting to work at a remote fishing resort?

Education:

  • Secondary School (required)

Experience:

  • Front desk: 3 years (preferred)
  • Office: 3 years (required)
  • Customer service: 3 years (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)
  • CPR Certification (preferred)

Willingness to travel:

  • 100% (preferred)

Work Location: In person

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