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French Medical Transcription jobs

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    • Minimum High School Diploma, with a College diploma in office administration or medical terminology preferred.
    • Must be located in Ontario.
    • View all SE Health jobs - Ontario jobs - Bilingual Customer Service Associate jobs in Ontario
    • Salary Search: Virtual Bilingual Customer Service salaries in Ontario
    • See popular questions & answers about SE Health
    • Work Hours: Flexibility to work 8 hours shifts from 8am-8pm (EST), Monday to Friday.
    • We do this through strategic distribution models and patient support…
    • Utilize multiple communication channels effectively including phone, email, and chat to help medical and recreational clients directly, as well as outside…
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    • Chaque rapport raconte une enquête.
    • Votre rôle est de faire en sorte que chaque mot compte.*.
    • Un rôle essentiel dans la qualité et la présentation des rapports…
  • View similar jobs with this employer
    • Chaque rapport raconte une enquête.
    • Votre rôle est de faire en sorte que chaque mot compte.*.
    • Un rôle essentiel dans la qualité et la présentation des rapports…
    • Vous aimez comprendre, vérifier et maîtriser vos dossiers.
    • Chez Facturation Médicale Paradis, c’est précisément cette expertise et ce souci du travail bien…
    • An uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).
    • The daily duties of the bilingual editor position involves English and French editing, and French translation, of technical documentation for a prescribed style…
    • Facturation hors RAMQ : gestion complète de dossiers (assurances privées, autres provinces, patients internationaux, etc.).
    • Notre force réside dans l'identification et le développement de médicaments dotés d'un potentiel transformateur.
    • Programme d'Aide aux Employés.
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    • Follow-up with medical clinics for required medical information and any other information deemed necessary for the claim.
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    • Liaise directly with medical consultant(s) and health care professionals for clarifications on requests.
    • The Medical Authorization Centre (MAC) within Federal…
    • DEP en administration ou toute autre formation académique pertinente.
    • Excellent bilinguisme oral et écrit*.
    • Verify the accurate transcription of information and results into analytical worksheets or reports;
    • For over 30 years, Neopharm Labs has played a vital role in…
    • Attribuer des codes de classification et de métadonnées aux documents.
    • MS Windows Domaine d'expérience de travail.
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Job Post Details

SE Health logo
Virtual Bilingual Customer Service
Ontario
•
Remote
$20 an hour
Full-time

Job details

$20 an hour
Work from home
Full-time
Weekends as needed
Remote in Ontario

Full job description

We are looking for Bilingual (French and English) Client Registrars to provide non-clinical support to patients and healthcare providers across Ontario. This is a virtual position, where you will work from your home, providing the highest quality service through phone and other virtual channels. Join us at SE Health, and help us make an impact in the lives of all Ontarians.

MUST BE LOCATED IN ONTARIO

Why join SE Health?

  • Competitive Total Rewards - So much more than a paycheque! Enjoy comprehensive benefits, pension, flexible pay options, car-loan support, housing solutions and exclusive staff perks.
  • Flexibility & Belonging - Thrive with work from home, and a supportive, inclusive culture that puts people first.
  • Purpose & Impact - Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
  • Growth That Meets Your Ambition - Access tuition support, training and meaningful career pathways across a growing, future-focused organization.

RESPONSIBILITIES:

  • Collect demographic, symptom, and other information from patients, and accurately enter this information into systems in order to ensure that patients receive appropriate health care service
  • Maintains a professional caring attitude when interacting with caller/patients, providing outstanding customer service at all times
  • Following defined workflows and scripting; prioritizes symptoms, assists patients, navigates patients to the appropriate program for clinical assessment/information, and/or refers patients to community information and programs
  • Understands and knows how to prioritize patient symptoms based on the information provided.
  • Documents accurately and promptly
REQUIREMENTS:
  • Minimum High School Diploma, with a College diploma in office administration or medical terminology preferred.
  • Bilingual in French and English, must be fluent in both oral and written skills.
  • Must be located in Ontario
  • Knowledge of Call Center concepts and medical terminology considered an asset, with Call Centre and/or Healthcare experience highly desirable.
  • Exceptional customer service, communication, computer, and software skills are required
  • Ability to self-direct and self-organize, and to accurately record required information/details are a must have
  • Ability to work shift work including evening, overnight, and weekend hours with flexibility in shift duration; includes sitting for long periods of time. Rotation repeats providing predictability for planning.
  • Able to work independently as well as part of a team, with excellent verbal and written skills is required
  • Excellent organizational skills
  • Well-developed interpersonal and customer service skills, to effectively communicate with clients
  • Effective problem-solving and conflict management skills
  • This is a physically demanding position and requires hand, arm and shoulder dexterity, sensory ability, standing, sitting and frequent movement
About SE Health

SE Health is a not-for-profit social enterprise advancing health with heart. With 115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone can realize their full health and well-being potential. We’re also an inclusive, supportive workplace offering competitive compensation, strong benefits and real opportunities to grow. We’re All In Together.

Accessibility: If you require accommodations due to illness or disability, please contact Talent Acquisition at careers@sehc.com.

DEIA: At SE Health, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace where everyone feels respected, valued, and empowered to contribute and succeed.

AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The pay range is $20 per hour based on experience.

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