Forward Thinking HR Services jobs

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The Business Architect reports to a Business Architect Lead and plays a key role in driving strategic transformation across the organization. In this position, they work closely with various business units (Finance & HR) to design, assess, and refine innovative business models and solutions that deliver measurable value.

This role is instrumental in leveraging design thinking principles, business modeling techniques, and established frameworks to guide the discovery, prototyping, and implementation of new Information Systems initiatives.

This position can be based in Calgary or Toronto.

POSITION ACCOUNTABILITIES:

• Lead process design initiatives, applying design thinking and modeling approaches to create and validate innovative business processes, services, and models
• Collaborate across business, IS, and cross-functional teams (Finance & HR) - building strong stakeholder relationships - to co-create solutions that drive strategic transformation
• Facilitate workshops to gather requirements, map processes, and align stakeholders around desired capabilities and value propositions
• Develop and iterate prototypes and business cases, ensuring feasibility, desirability, and viability through testing and feedback
• Synthesize business analysis and research into actionable recommendations and opportunities for technology enablement, automation, and simplification
• Document and translate requirements for business process, policy, and system changes to relevant technical and business teams, ensuring clarity and effective implementation
• Partner with process owners and project teams to operationalize new designs, supporting communication, training, and smooth transitions for optimal adoption by building business readiness plans, and supporting change management to maximize value realization
• Model CPKC’s leadership competencies and emotional intelligence, championing innovation and fostering a culture of creativity, collaboration, and accountability

POSITION REQUIREMENTS:

• Bachelor’s degree in business, design, innovation, or a related field required
• A minimum of 5 years of frontline business leadership, demonstrating direct engagement with core operational challenges and team management
• 3 or more years of experience in business strategy, business design, service design, or transformation roles in Finance and HR, with demonstrated results in solving complex business challenges
• Expertise in business model generation, design thinking, journey mapping, rapid prototyping, and value proposition design
• Proven ability working with multidisciplinary teams to ideate, validate, and implement process and service innovations
• Solid analytical, communication, and workshop facilitation skills; highly collaborative, creative, and comfortable with ambiguity
• Experience translating business needs into actionable concepts, prototypes, and requirements that align with technology, customer experience, and operational goals
• Demonstrated ability to build strong relationships with senior leadership and stakeholders across business and technical domains
• Highly effective communicator: persuasive, empathetic, and able to inspire and align diverse perspectives towards common outcomes

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

PRE-EMPLOYMENT REQUIREMENTS:

Background Investigation

• Criminal history check
• Education verification
• Professional references

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 106112
• Department: Information Services & Network Service Centre (NSC)
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Calgary, Alberta
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 3
• Job Available to: Internal & External

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