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Food Delivery Call Center jobs in Toronto, ON

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    • Company: Team 63 Solutions Inc. (DBA CatchCorner by Sports Illustrated) Location: North York, ON (Hybrid: Tuesday to Thursday in office, Monday and Friday…
    • These workstreams span a broad range of operational priorities, from inbound and outbound efficiency and facility-cost management to data reporting and…
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    • You will liaison between the production team & the dispatcher, assisting with morning driver-delivery duties before the orders are placed on the truck (ensuring…
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    • Drive improvement in engineering on-time delivery (OTD) and keep lateness to a minimum.
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Job Post Details

Partnerships & Onboarding Associate
North York, ON M3K 1N1
•
Hybrid work
$50,000–$60,000 a year
Full-time

Job details

$50,000–$60,000 a year
Full-time
Hybrid work in North York, ON M3K 1N1

Full job description

Partnerships & Onboarding Associate

Company: Team 63 Solutions Inc. (DBA CatchCorner by Sports Illustrated) Location: North York, ON (Hybrid: Tuesday to Thursday in office, Monday and Friday remote) Compensation: $50,000 to $60,000 CAD annually, based on experience, plus sales bonus.

About CatchCorner by Sports Illustrated

CatchCorner is a SaaS marketplace and booking platform for sports facilities, often described as the Expedia or Airbnb of athletic space. We work with 2,500 facilities across 25 major metropolitan areas in Canada and the United States, helping gyms, arenas, and community centers fill unused court, field, and ice time through seamless online bookings.

From ice rinks to basketball and volleyball courts, soccer fields, and tennis, pickleball, and padel courts, we connect local communities with the spaces they want to play in. We are growing quickly and adding to the team.

The Role

This is a hands-on, full-time role that sits at the intersection of sales, onboarding, and account support. Your week is structured across three areas:

Facility Onboarding (2 days per week)

  • Run onboarding meetings with new partners to set up their accounts and listings
  • Load facility information, pricing, availability, and schedules accurately
  • Train partners on the platform and share best practices for filling their open time
  • Act as the main point of contact through the onboarding process

Account Management Support (1 day per week)

  • Work alongside the account management team to reschedule and coordinate client meetings
  • Keep calendars, follow-ups, and partner communications on track
  • Help make sure nothing falls through the cracks between teams

Outbound Sales (2 days per week)

  • Prospect and engage sports facilities, municipalities, non-profits, places of worship, and other venue operators
  • Run outreach by phone, email, and LinkedIn to book introductory meetings
  • Start by coordinating handoffs to a presenter, then train up to run the sales meeting and product demo yourself
  • Handle post-meeting follow-up and close facilities onto the platform
  • Earn performance bonuses tied to facilities closed

You will be supported with lead lists sourced by our research team, proven outreach scripts and demo frameworks, and ongoing sales training and coaching. To be clear, this is mostly cold outbound. The lists tell you who to call, not who is already interested. What makes it work is that the sales cycle is fast and straightforward, closer to onboarding a restaurant onto a food delivery app than a long enterprise deal. Most facilities decide after one demo.

What We're Looking For

  • 1 to 3 years of experience in sales, partnerships, account management, customer success, or a similar role
  • Strong written and verbal communication skills
  • Comfortable with outbound outreach and building relationships from scratch
  • Highly organized and detail oriented, especially with follow-ups and data entry
  • Confident presenting and walking partners through a live platform
  • Self-motivated, able to work independently while collaborating with a small team
  • Passion for sports, community recreation, and technology is a plus

Sales experience is an asset but not a requirement. We value coachability, consistency, and communication skills above all.

What We Offer

  • $50,000 to $60,000 CAD base salary depending on experience
  • Performance bonus tied to sales results
  • Hybrid schedule with Mondays and Fridays remote
  • Direct exposure to leadership in a high-impact role
  • Clear room for growth as the company expands across North America
  • Backing of the Sports Illustrated brand with proven product-market fit

Before You Apply

Do your homework. Candidates who arrive at an interview without a working understanding of CatchCorner, what we do, and who we serve will not move forward in the process. Spend ten minutes on our platform and come with questions. This is the same preparation we expect you to bring to every partner conversation.

Pay: $50,000.00-$60,000.00 per year

Work Location: In person

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