Job description
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Medical Receptionist Skills / Qualifications:
- English
- Oscar EMR Knowledge (REQUIRED)
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
Summary
As a Medical Receptionist/Front Desk professional, you will be integral to the smooth operation of our medical office, providing exceptional customer service and support to patients. Your core skills in managing electronic medical records and front desk responsibilities will be essential in ensuring efficient patient flow. With premium skills in medical terminology and experience with systems like OSCAR, you will handle administrative tasks effectively. Your ability to manage multi-line phone systems and prioritize tasks will enhance the patient experience and contribute to the overall success of our healthcare team.
Job Type: Part-time
Pay: $18.00-$21.00 per hour
Application question(s):
- Do you have experience with OSCAR EMR? REQUIRED
Experience:
- Medical office: 1 year (required)
Work Location: In person
