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    • During service oversee all areas and staff while assisting where needed – maintain a strong floor presence.
    • The ideal candidate will bring leadership experience…
    • Minimum 5 years of restaurant management experience.
    • Being present on the floor during peak service periods.
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    • Be highly visible to restaurant patrons and staff.
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    • Strong floor leadership presence and service instincts.
    • Step into service, support roles when the floor needs leadership.
    • WE ARE CURRENTLY SEEKING INDIVIDUALS WITH THE ABILITY TO WORK 5 SHIFTS A WEEK INCLUDING EVENINGS, WEEKENDS, AND LATE SHIFTS.
    • Maintain an active presence on the restaurant floor during service.
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    • 2+ years in the restaurant/hospitality field.
    • Manage the daily operations of the restaurant.
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    • Calgary, AB T2P 1G1: reliably commute or plan to relocate before starting work (required).
    • AEC / DEP or Skilled Trade Certificate (preferred).
    • Maintain cleanliness and organization of the restaurant environment.
    • Implement marketing strategies to promote the restaurant’s offerings.
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    • Be the senior leader on the floor during your shifts.
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Job Post Details

Restaurant Manager - Seasonal - job post

Windermere House Resort
3.7 out of 5 stars
2508 Windermere Rd, Utterson, ON
$55,000 a year - Seasonal, Full-time

Job details

Pay

  • $55,000 a year

Job type

  • Seasonal
  • Full-time

Shift and schedule

  • Morning shift

Location

2508 Windermere Rd, Utterson, ON

Full job description

The Restaurant Manager is responsible for demonstrating an exceptional level of guest service standards and supporting the front of house service staff on the floor. The ideal candidate will bring leadership experience from a similar environment, as well as best practices in guest service, staff management, operations, safety and compliance and is a natural leader.

This position will be involved in all aspects of the:

The Rosseau Restaurant

Windermere Pub

Summary

Front of House Operation:

  • Conduct morning pre-shift and post shift meetings with all staff.
  • For each shift assign staff sections, duties and review open table reservation assignments.
  • Greet and handle all guest interaction with a high level of professionalism and hospitality.
  • Daily inspections on cleanliness, organization and opening & closing and shift change duties are completed.
  • Quality checks each guest table to ensure expectations in service and food and beverage offerings meet or exceed individual guest expectations.
  • During service oversee all areas and staff while assisting where needed – maintain a strong floor presence
  • Ensure buffet is always clean, neat, food is abundant, and all accompaniments are present
  • Empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve.
  • Ensure service standards/timelines are maintained. Lease with kitchen lead for turn around action plans
  • Review and approve all service recovery measures / adjustments
  • Ensure detailed end of shift log completed and available

Responsibilities:

  • Create a culture of empowerment, accountability, teamwork, continuous improvement, and a passion for providing exceptional hospitality
  • Actively manage labour costs – reassign, alter shifts, assign/manage breaks/meal periods
  • Ensure professional image of team, - grooming, uniform, serving etiquette, attendance
  • Assist with recruiting and onboarding to build a high functioning and positive team
  • Oversee employees while reviewing opportunities for continue improvement.

Qualifications

  • Proven leadership skills in a hospitality environment
  • Strong customer service orientation with a focus on guest satisfaction
  • Experience managing front desk operations and hotel services
  • Proficiency in handling multi-line phone systems
  • Ability to communicate effectively in multiple languages is a plus
  • Knowledge of phone etiquette and guest interaction best practices

Pay: $55,000.00 per year

Licence/Certification:

  • work permit (required)

Work Location: In person

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