Flight Service Coordinator jobs

Workforce Logistics Coordinator (Flights & Scheduling)

South Okanagan, BC | Full-Time

If you’ve worked crew scheduling, or operations coordination, this is the kind of role where your skills actually matter.

You’ll be coordinating travel and schedules for crews working at remote project sites across Canada. Flights, rotations, last-minute changes, competing priorities. It’s not simple, but it is structured, and the impact of your work is clear every day.

What the job is really like

This is a coordination-heavy role where you are constantly balancing accuracy with speed.

On a typical week you might:

• Arrange commercial and charter travel for crews heading to remote sites
• Build and update rotation schedules
• Fix schedule disruptions when plans change
• Work with operations, payroll, and recruiting to keep everything aligned
• Keep manifests and travel records clean and accurate

There is urgency at times, but not chaos. The goal is to stay ahead of problems so they don’t become problems.

There is also a shared on-call rotation, so the team can respond when things shift outside regular hours.

Why people take this role

• You live in the South Okanagan but work on national-level operations
• Your work has real consequences. When you do it well, everything runs smoother
• You get out of repetitive admin work and into something more engaging
• You build a specialized skill set in logistics, aviation coordination, and workforce planning

Who this tends to suit

This role works well for people coming from:

• Airline crew scheduling
• Workforce scheduling or logistics
• Emergency coordination or operations centres
• High-volume admin roles where accuracy mattered

You will likely do well if you:

• Pay attention to details without needing reminders
• Think ahead instead of reacting late
• Stay calm when plans change
• Communicate clearly and early
• Take ownership of your work

What makes someone struggle here

This role is frustrating if you:

• Want predictable, low-pressure work
• Prefer strictly fixed hours with no interruptions
• Need constant direction or highly structured tasks
• Dislike making decisions when information is incomplete

Requirements

• Experience in scheduling, coordination, or similar operations roles
• Strong organizational and time management skills
• Comfortable working across multiple systems
• Clear written and verbal communication
• Willingness to participate in an on-call rotation

About MATRIX

MATRIX provides camp services, logistics, and aviation coordination to mining and exploration projects across Canada. The work is fast-moving and detail-driven, and the team relies on each other to keep things running properly.

Apply

If this sounds like a role you’d actually enjoy, apply.
We review every application and keep the process straightforward.

Job Types: Full-time, Permanent

Pay: $60,000.00-$65,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Relocation assistance
• Vision care

Ability to commute/relocate:

• Osoyoos, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you willing and able to work a rotating schedule which includes shared weekend and after-hours support call coverage for travelling employee management?

Experience:

• Schedule management: 1 year (required)

Language:

• english fluently (required)

Work Location: In person