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    • Proficient technical skills and aptitude.
    • Demonstrates technical trouble-shooting abilities.
    • Installation, service, and ongoing maintenance of office product…
    • This will include dispatching field technicians, and processing parts requests where needed.
    • College degree in Electronics, IT, or a related field.
    • Provide administrative support to site management and field crews.
    • Create and manage tracking documents to support operational needs.
    • Provide technical support for machines and Internet connection.
    • Excellent communication skills, both with technical and non-technical users.
    • Adapts communication style to support new workers, contractors, experienced trades, supervisors, and client representatives.
    • AOPU Camera & Gas Detector Monitor.
    • Collaborate with internal technical teams and external vendors to resolve technical issues and escalations.
    • Post-secondary education in Information Technology,…
    • Provide product knowledge and technical support to customers.
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    • Provide support services to maintenance programs to ensure buildings and building systems remain energy-efficient (e.g. identify maintenance and repair…
    • Technical Excellence: Provide high-level technical support, troubleshooting, and diagnostics to resolve issues with speed and precision.
    • This position will communicate complex technical concepts to Canada-wide customers.
    • Provide post-purchase integration support to clients that are working with…
    • Provides technical input on rail-related systems and other technology.
    • Under the guidance of the Manager, implements corrective actions resulting from…
    • Partner with external customers to support Requests for Proposal (RFPs), customer specification requests, and technical inquiries, ensuring accurate, timely,…
    • Solid technical skills in business and project management computer applications and databases.
    • Completion of University degree in Engineering, or related field,…
    • Assign and schedule service calls for Field Service Representatives (FSRs), support weekly planning to ensure timely completion of field activities.
    • Continuously develop product, market, and technical knowledge through training to effectively advise customers and support sales efforts.
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Job Post Details

Toshiba Tec Canada Business Solutions Inc. logo

Field Service Representative - job post

Toshiba Tec Canada Business Solutions Inc.
3.0 out of 5 stars
Winnipeg, MB
From $47,000 a year - Permanent, Full-time

Job details

Pay

  • From $47,000 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Winnipeg, MB

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Tuition reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Employee assistance program

Full job description

Toshiba Tec Canada Business Solutions Inc. is a subsidiary of Toshiba Tec Corporation, a global leader in office printing and retail solutions. Toshiba Tec Canada Business Solutions Inc. has offices across Canada to support our customers with world-class service. We empower our people to provide personalized services and solutions to help businesses express their ideas and information.

Do you want to solve business problems? Help companies enhance their productivity?

We would like to invite you to become a part of our Technician Team:

Responsibilities:

· Installation, service, and ongoing maintenance of office product equipment usually within the specified area in a timely and cost-effective manner

· Achieves expected productivity levels associated with assigned workload and level of experience

· Provide excellent on-site service calls by promoting and maintaining a high level of customer satisfaction with Toshiba service and products

· Hours of work will be 8:00am – 4:30pm, Monday to Friday

Qualifications:

· Demonstrates technical trouble-shooting abilities

· Proficient technical skills and aptitude

· Strong customer service skills (verbal and written) and the ability to follow up to ensure closure of all issues

· Must be a team player

· PC Application and or Networking fundamentals

· Possess a valid driver’s license and own a car

· Training Available

We offer a competitive base salary, car mileage reimbursement and a bonus program to celebrate the employee’s success. Toshiba’s Benefits include health, dental and pension plan. We offer comprehensive training, to guarantee your success.

Job Types: Full-time, Permanent

Pay: From $47,000.00 per year

Benefits:

  • Commuter benefits
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision care

Language:

  • English (required)

Work Location: On the road

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