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    • Your leadership will help maintain high standards in food quality, safety, and hospitality while fostering a positive work environment.
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    • Knowledge of food safety procedures.
    • Prepare food to company standards by following process cards.
    • Team members have the opportunity to build an inclusive…
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    Customer service Serve customers Food preparation Cash register Clean up Cooking experience an asset Job Type: Full-time Pay: $18.00-$20.00 per hour…
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    • Reporting to the Manager, Food Service Workers assist with food preparation, portioning of food and serving customers.
    • Health benefits (full-time employees).
    • Plan, organize, direct, control and evaluate daily operations.
    • Placing orders controlling food & paper costs.
    • Managers set the tone and lead by example.
    • Primary responsibilities include operating cash registers, taking food and drink orders, preparing food, cleaning work stations, and answering questions about…
    • Maintain proper storage, labeling, and rotation of supplies to ensure freshness and quality.
    • Monitor team performance and adjust positions to maintain speed,…
    • Knowledge of food handling practices and food safety regulations is advantageous.
    • Assist in food handling and preparation while adhering to food safety…
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    • Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs.
    • Are you able to provide a clean driving abstract and criminal record check?
    • Note: This is a contract-based position with compensation based on commission and…
    • You believe in the importance of training Team Members and developing managers to ensure high standards of guest service, quality and cleanliness are achieved.
    • Perform cleaning duties such as sweeping, mopping as well as cleaning of equipment throughout shift.
    • In this role, you will be the friendly face that welcomes…
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    • Job Types: Full-time, Part-time, Permanent.
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    • As a Crew Member, you will play a vital role in delivering exceptional customer service while ensuring food safety and quality standards are met.
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    • Job Types: Full-time, Part-time, Permanent.
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Job Post Details

Restaurant Shift Leader - job post

DQ Grill & Chill Fergus
875 St David St N, Fergus, ON
$18–$24 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • $18–$24 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed

Location

875 St David St N, Fergus, ON

Full job description

Company Overview

DQ Grill & Chill Fergus is a vibrant and welcoming restaurant that offers a variety of delicious treats, burgers, wraps, salads, and ice cream cakes. As a flagship location of Dairy Queen, we pride ourselves on creating a friendly environment where both guests and team members feel valued and inspired to enjoy great food.

Job Summary

We are seeking an energetic and motivated Restaurant Shift Leader to join our dynamic team. In this role, you will oversee daily restaurant operations, ensure exceptional customer service, and lead our team to deliver memorable dining experiences. Your leadership will help maintain high standards in food quality, safety, and hospitality while fostering a positive work environment.

Duties

  • Supervise daily restaurant operations, including food preparation, serving, and cash handling to ensure smooth service flow.
  • Lead and motivate team members, providing guidance on food safety, food handling, and customer service best practices.
  • Oversee food preparation and cooking processes to meet quality standards and safety regulations.
  • Manage POS systems such as Micros to process transactions accurately and efficiently.
  • Conduct interviews and assist with team management tasks like scheduling, training, and performance evaluations.
  • Ensure compliance with food safety protocols and maintain cleanliness standards across the kitchen and dining areas.
  • Support restaurant management in implementing operational procedures to enhance guest satisfaction.

Requirements

  • Proven supervising experience in a food service or restaurant environment.
  • Strong background in food preparation, cooking, and food handling techniques.
  • Experience with POS systems such as Micros or similar platforms.
  • Excellent customer service skills with a focus on hospitality excellence.
  • Ability to lead a team effectively while managing multiple responsibilities in a fast-paced setting.
  • Knowledge of food safety regulations and proper kitchen procedures.
  • Previous restaurant management or leadership experience is highly desirable.
  • Hospitality or hotel experience, barista experience, or restaurant experience will be considered an asset.

Join us as a Restaurant Shift Leader and be part of a lively team dedicated to delivering outstanding food experiences! Your leadership will inspire excellence every day while ensuring our guests leave happy and eager to return.

Pay: $18.00-$24.00 per hour

Ability to commute/relocate:

  • Fergus, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Are you available for Opening & Closing Shifts?
  • Are you available for Weekend Shifts?

Experience:

  • Restaurant management: 1 year (preferred)
  • Quick service & fast food restaurant: 1 year (preferred)

Licence/Certification:

  • Food Handler Certification (preferred)
  • Ontario Drivers License (preferred)

Work Location: In person

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