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Fast Food jobs in Lethbridge, AB

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    • Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them, using H.O.T.R.O.D.S. at…
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    • The Tim Hortons Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards…
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    • No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales…
    • No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales…
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    • While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a…
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    • Greet and welcome guests ... it is your job to make them to smile :).
    • Take orders and use a cash register.
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    • Responsible for general cleaning and yard duties as required.
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Career Resources:

Team Member - Availability must include 6AM - 4:00PM for weekdays
Tim Hortons | Pynn Capital Ltd.
·
3.5
898 Heritage Boulevard West, Lethbridge, AB T1K 7V5
Part-time, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Job type

Part-time
Full-time

Benefits

Pulled from the full job description
Flexible schedule

Full job description

Hiring for the following shifts:

6:00am - 2:30pm

6:30am-3:00pm

7:30am-4:00pm

**Must be available Monday to Friday for the shifts listed above**

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.


Hospitality & Guest Service

  • Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room

  • Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate

  • Delivers consistent and outstanding guest service through friendly attitude, attentive behaviour and strong product knowledge

  • Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You

  • Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids

  • Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru

  • Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs

  • Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue

  • Listens carefully to guests and apologizes for the experience in the case of a complaint


Restaurant Operations

  • Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided

  • Prepares all products as required, following the order monitor to ensure the accuracy of every order

  • Communicates showcase and product needs to ensure proper product availability for guests

  • Regularly takes temperatures of the required products and records in the Time & Temperature Log


Policies & Procedures

  • Follows all restaurant policies, procedures and standards

  • Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant

  • Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner


REQUIREMENTS

  • Customer service background preferred
  • Previous experience in Quick Service an asset
  • Friendly and outgoing
  • Flexible schedule


Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.


By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

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