Fast Food Restaurant jobs in Mississauga, ON

With over 800 locations, A&W is Canadian owned and one of Canada's fastest-growing restaurant chains. A&W places great importance on creating a supportive and comfortable work environment that values honesty, integrity and transparency. We offer flexible working schedules. We provide continuous training through an award-winning training program and development opportunities to encourage career growth.

Position: Shift Supervisor

Hours: Flexible hours but must be able to work weekends and evenings. 32-44 hours weekly

BASIC FUNCTION

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in caring for their guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant. The Shift Supervisor also ensures the team contributes to achieving A&W operating standards for the restaurant, and achieving financial results on their shift.

REQUIREMENTS

You will excel and find happiness in this job if you:

· Have proven exceptional guest service skills – you know what it takes to rally a team to deliver this to every guest on every visit;

· Enjoy mentoring people – you’re a natural at supporting staff in their learning, including how to prepare perfect food to standard recipes or customized for guests;

• Embrace change - and get excited to rally the team to implement new innovation from A&W;

· Have a knack for dealing well with a variety of people;

· Have initiative, good judgement and decision making – you’re also responsible, reliable and honest.

· Love working in a team – and together as partners to get the job done in a dynamic fast food environment.

Education:

• Education is an asset, but no minimum requirement;

· Completion of all NET training modules and Climate module;

· Knowledge of and adherence to all Operating Standards including product quality, service and cleanliness;

· Knowledge of general emergency and first aid procedures as required by legislation;

• Possession of a valid Food Safety Certificate.

Experience:

· Excellent guest service

· Competence at all restaurant positions

· Leadership experience, including the ability to direct the work of others

· Ability to learn quickly

· Ability to work as part of a team

· Effective communication skills

· Ability to multi-task

· Basic mathematical skills

· Knowledge of the retail environment

· Strong interpersonal skills

Responsibilities:

• To supervise, direct and co-ordinate the activities of workers on shift who prepare, portion and serve food.
• To assign and coordinating work of employees to promote efficiency of operations.
• To supervise and direct the assembly of regular and special order made for guests.
• To organize and maintain inventory levels of food and supplies and equipment for smooth business operations.
• To maintain daily food waste record
• To monitoring service times, staff/customer interaction, and restaurant cleanliness continually to ensure that operations standards are being met
• Collaborating with the management team to identify deficiencies and opportunities, and implement strategies to improve overall service and customer satisfaction
• Addressing customers' complaints or concerns;
• Ensuring health and safety regulations are followed;
• Training staff in job duties and sanitation and safety procedures as per A&W standards and health and safety regulations.

Job Types: Full-time, Permanent

Pay: $17.60-$18.60 per hour

Work Location: In person