Family Support Worker jobs in Toronto, ON

CASE AIDE, ACCESS TEAM
SCARBOROUGH BRANCH

Provides a support function to social work staff with respect to Family Service clients and children in care.

MAJOR RESPONSIBILITIES

• Assists workers with placement of children by accompanying them and by handling instrumental and supportive tasks.
• Arranges transportation for children at home and in care, to visits, appointments or court, and notifies all parties of the arrangements.
• Transports children to visits or appointments when CTC drivers are unavailable or when ongoing supervision is required.
• Accompanies workers, clients or children to specific appointments.
• Provides relief for parent clients in the community by caring for their children and/or home for short periods of time.
• Provides workers with child care assistance during complex sessions with clients.
• Supervises family visits and takes detailed observation notes of visits.
• Books appointments for children in care, community children and family members.
• Obtains information on various community programmes and services.
• Searches file recordings to collect and retrieve reports and letters.
• Files (and records) documents in workers’ files as requested (i.e. Teams to set up system for collecting documents, making files available and booking case aid’s time for filing).
• Organizes Family and Children’s Services files.
• Requisitions funds for Family Service clients, foster parents and children care.
• Maintains in good order toy supplies for reception and interview rooms.
• Assists Family and Children’s Services workers with other responsibilities as required.
• Acts in accordance with and incorporates Society's Code of Ethics, Confidentiality, Anti-Oppression/Anti-Racism, Harassment & Discrimination policies, etc.
• Uses sound judgment in consideration of financial resources.
• Complies with Society’s financial policies and procedures.
• Performs other tasks as required.
• Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.

QUALIFICATIONS

• Secondary school graduate degree
• Experience caring for children of all ages from infancy through adolescence.
• Previous experience in delivering life skills mentoring.
• Demonstrated effective clinical approach when working with clients who have emotional distress and mental illness.
• Demonstrated knowledge of parenting skills and child/parent attachment.
• Proven ability to communicate, both verbally and in writing.
• Experience with computer software, i.e., Microsoft Office.
• Valid Ontario G or G2 Driver’s License.
• Bilingual in French and English, an asset.

OTHER INFORMATION

Accommodation at CAST

We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at 416-924-4640 x2030. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Equity Hiring Strategy and Application Process

The Children’s Aid Society of Toronto (CAS of Toronto) is committed to building a skilled workforce that reflects the population of Toronto as well as the diverse communities we serve. Our Equity Hiring Strategy is deemed to be a Special Program under the Ontario Human Rights Code.

Under our Equity Hiring Strategy, applicants will be considered in the following order:

1. Internal qualified applicants who self-identify as being part of the following under-represented group: racialized (visible minority); 2. All internal qualified applicants; 3. External qualified applicants who self-identify as being part of the following under-represented groups: racialized (visible minority); 4. All external qualified applicants Qualified applicants who are interested in this opportunity can apply for position by submitting their application consisting of a cover letter and resume at https://www.torontocas.ca/careers, fax (416-324-2400), or mail (30 Isabella Street, 5th Floor) to the attention of Human Resources. During the online application process, applicants will have the opportunity to complete the Employment Equity questionnaire, to indicate if they self-identify as being part of one or more of the above under-represented groups. Answering the questionnaire is voluntary and all responses will be kept confidential and used only for the purposes outlined in this program. If the questionnaire is not completed by an applicant, they will not be considered as being from an equity seeking group. The information collected will help us identify qualified applicants from the listed under-represented groups for this specific opportunity as part of our Equity Hiring Strategy. In addition, information provided will be used to understand the diversity of candidates that apply to roles within CAST. A summary of the responses to this questionnaire will be used to help assess application trends and inform the development of enhanced and future recruitment programs which are equitable and accessible.

Qualified applicants who are interested in this opportunity can apply for position by submitting their application consisting of a cover letter and resume by clicking the Apply button below (at www.torontocas.ca/careers), by fax (416-324-2400), or mail (30 Isabella Street, 5th Floor) to the attention of Human Resources.

Applications for this position must be received in the Human Resources Department, NO LATER THAN 11:59 PM ON FRIDAY NOVEMBER 6, 2026.

**The Children's Aid Society uses AI in the evaluation of questionnaire answers only**

Pay: $67,131.00-$77,299.00 per year

Work Location: In person