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Job Post Details

Veteran & Community Mobility Support Team Member - job post

Wheels for the Wise
3.4 out of 5 stars
Ottawa, ON
From $18 an hour - Part-time

Job details

Pay

  • From $18 an hour

Job type

  • Part-time

Location

Ottawa, ON

Benefits

Pulled from the full job description

  • Mileage reimbursement

Full job description

Wheels for the Wise is a Canada-wide affiliate of the Veterans Affairs Independence Program, supporting Veterans as well as other medically eligible individuals in safely accessing medical appointments.

We are the first company in Canada to provide trauma-informed mobility assistance and client support for those traveling to medical appointments with various approved medical practitioners.

This is an ideal role for someone semi-retired or community-minded who wants meaningful, calm work supporting those in need and those who served — with Veterans as our top priority.

Please note this is a casual, part-time opportunity.

Role Responsibilities:

  • Assist clients in getting to and from medical appointments
  • Provide calm, respectful, trauma-aware support (training provided)
  • Safely operate your vehicle for pre-scheduled medical trips
  • Assist clients entering and exiting vehicles and buildings
  • Use a smartphone to receive schedules and updates
  • Maintain a professional, client-focused demeanor
  • Build and foster relations with clients and their caregiver(s)
  • Communicate with your manager and our Client Care Centre regularly
  • Adapt quickly to scheduling changes, client needs, and weather/road conditions.

Requirements:

  • Clean Driver’s Abstract
  • Subject to a Criminal Record & Vulnerable Sector Check
  • Must be fluent in English
  • Ability to safely support a client’s balance or weight if needed
  • Smartphone and comfort with basic apps
  • Strong attention to detail, able to complete logs and expense reports accurately and on time
  • Empathetic: must be polite, patient, and understanding
  • Winter Drive:10+ years of winter driving required
  • Reliability is an absolute MUST, our clients are counting on us

Preferred:

  • Veteran, retired RCMP, or First Responder background
  • Experience supporting individuals with PTSD or anxiety
  • Open availability, generally free most weekdays
  • Located in or near Ottawa, ON

Why Join Us:

  • Purpose-Driven Work: Your time directly supports Canadian Veterans and vulnerable community members, helping them access vital medical care with dignity and respect.
  • Service Beyond Service: Continue your legacy of community support alongside a team of fellow Veterans, retired RCMP, and first responders.
  • Comprehensive Training: Feel completely confident with our specialized, trauma-informed, and mental-health-aware training.
  • Competitive Compensation: Earn a competitive hourly wage along with mileage reimbursement when using your personal vehicle.
  • Ultimate Flexibility: Enjoy a casual, part-time schedule that easily fits around your retirement, family, or personal life.
  • Considerate Management: Experience a highly supportive workplace culture with managers who prioritize clear communication and regular check-ins.
  • Employee Recognition: We value your time and loyalty through our employee recognition program.
  • Role Support: Receive additional support for essential role requirements and resource costs.

How To Apply:

Ready to make a difference? Please submit your application through our online portal at https://wheelsforthewise.com/careers/ to take the next step.

We thank all applicants for their interest; however, we are only accepting applications from individuals authorized to work in Canada.

Job Type: Part-time

Pay: From $18.00 per hour

Application question(s):

  • Are you a Veteran or retired First-Responder?
  • We pay mileage and cover additional insurance for those that use their personal vehicle. Is this acceptible to you?
  • Not including vacations, trips, or appointments, how many weekdays are you typically available to work?

Experience:

  • Winter Driving: 10 years (required)

Work Location: On the road

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