Family Liaison Worker jobs

Reports to: Family Development Program Manager

Job Type: Full Time, Indefinite

Salary: $30.00 – $31.00 per hour, 35 hours per week

Location: On-site : 10095 Whalley Blvd, Surrey BC

Job description:

About FRAFCA:

The Fraser Region Aboriginal Friendship Centre Association is a non-profit organization that provides a diverse range of culturally safe and supportive services to Indigenous People residing in the Fraser Region. As a Friendship Centre, we work to strengthen connections to culture, community and wellness and work from a decolonizing perspective. Our philosophy is to provide a culturally safe, collaborative wrap around model of care.

About Surrey:

The City of Surrey is one of 21 municipalities in Metro Vancouver in British Columbia, Canada. We are located on the Lower Mainland on the south side of the Fraser River and share a border with the United States of America. Surrey is situated on the traditional, ancestral, and unceded territories of the Salish Peoples, including the qicəy (Katzie), qʷɑ:nƛən (Kwantlen), and Semiahma (Semiahmoo) land-based nations.

Position Summary: The Indigenous Domestic Violence Prevention (IDVP) Liaison Worker supports Indigenous women, children, and families impacted by domestic violence through culturally safe, trauma-informed, and decolonizing approaches to care. Working collaboratively with MCFD, police, justice services, community agencies, and internal FRAFCA programs, the incumbent provides direct support, advocacy, safety planning, referrals, brief solution-focused counselling, and case management services. The role focuses on promoting family safety, strengthening community connections, and supporting families in making informed decisions while respecting their autonomy and lived experiences. The IDVP Liaison Worker also collaborates closely with the Indigenous Domestic Violence Prevention Counsellor Educator in coordinating Integrated Case Management (ICM) meetings, supporting program delivery, and ensuring culturally grounded and holistic supports for clients and families.

Why FRAFCA:

• Opportunity to work alongside cultural knowledge keepers & Elders
• Holistic, culturally safe, approaches to serving our clients and community
• Freedom to share and observe own cultural practices (i.e. smudging in the office)
• Access WorkBC Employers Training grants and other bursaries to fund training & other professional development
• Extended Health Benefits Package (Medical, Dental, Travel) and Employee Assistance Plan after 3-months on continuous employment
• 10 annual paid sick/personal leave days
• Paid vacation days (up to 25 days based on years of service)
• Offices located along main transportation routes; main office by the Skytrain station
• Parking available on-site.

Job Duties & Responsibilities:

• Complete safety plans
• Case manage and sound documentation
• Referral and Connections including FRAFCA and Other Surrey resources;
• Accompany MCFD social workers when they attend calls related to Domestic Violence;
• Support the Counsellor Educator to deliver the Red-Path Living without violence program and become certified in the Red-Path Living without Violence model.
• Coordinate the weekly ICM meetings;
• Liaise between family and MCFD.
• In addition, IWP Coordinator works collaboratively with other direct service staff, external service providers, and family (including spouses where appropriate) to support women to increase their safety and connectedness to community.
• Others duties as required.

Qualifications: Education and Experience:

• Bachelors Degree in human services (preferred) and 1 year of directly related experience responding to domestic violence.
• A minimum of 1 years (2000 hours) of experience in addressing violence against Indigenous women; family violence, and case-management
• Completion of Foundations in Domestic Violence Training or other similar entry level certification preferred.
• Current First Aid and CPR certification is a condition of employment
• Successful completion of a tuberculosis screening may be required as a condition of employment.
• Class 5 Driver’s License, own vehicle, and a clear drivers’ abstract.
• Successful candidate will be required to submit a criminal records check upon hire.

Key Skills & Knowledge:

• Integrated Case Management
• Knowledge of Indigenous mental health and addictions theories, and approaches
• Anti-oppressive practice, Indigenous feminist philosophy, and critical race theory beneficial.
• Knowledge of the diversity of Indigenous cultures, identities, and lived history.
• Extensive knowledge of women serving resources and supports in Surrey and the Fraser Valley.
• In-depth knowledge of the inter-generational impacts of residential school, and colonization on the individual and the family.
• Proficiency in Microsoft Word and Excel for documentation, reporting, and case management purposes.

Key Abilities:

• Facilitation – effectively organize and run a psycho education program for up to 12 women.
• Brief solution focused counselling –
• Collaborate – establish collaborative relationships with service recipients, working to increase their strengths
• Respond – safely resolve crisis situations and respond non-judgmentally to problematic behaviour
• Counsel – provide counselling and support to women as they move through the Red-Path program.
• Understand – demonstrate understanding of Aboriginal women’s experience in relation to inter-generational trauma and colonization including the way society views, and therefore treats Indigenous women.
• Teamwork – make positive contributions to the team, support and back up your co-workers at all times

How to Apply:

• Apply online athttps://frafca.org/careers/careers/(or)
• Submit your resume and cover letter at: A101-10095 Whalley Boulevard, Surrey, BC V3T 4G1.

We thank all the applicants for the interest. However, only those selected for an interview will be contacted. Applications will be reviewed on a rolling basis, and the position will remain open until a suitable candidate is found.

*Pursuant to S. 41 of the BC Human Rights code, preference may be given to Aboriginal Applicants.

We are committed to the National Truth and Reconciliation Calls to Action. FRAFCA is engaged primarily in promoting or serving the interests of Indigenous peoples, FRAFCA prioritizes employment to Indigenous peoples. Preference will be given to Indigenous applicants, unless that preference or employment would constitute a discriminatory practice under the Canadian Human Rights Act.

Pay: $30.00-$31.00 per hour

Expected hours: 35.0 per week

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• RRSP match
• Vision care
• Wellness program

Work Location: In person