Fam Canada jobs

Position: Travel Agent - Independent Contractor - Weddings

Company Description

Destination Weddings Travel Inc. (DWT) is North America's leading destination wedding travel company — we've helped over 30,000 couples plan their dream weddings and sent 500,000+ guests off on unforgettable trips. In 2019 we launched our sister brand, Celebration Travel (CT), to extend that expertise to milestone birthdays, family reunions, bachelor/bachelorette parties, and other group getaways.

We're looking for experienced, results-driven travel professionals who combine strong sales instincts with genuine care for their clients — and who want flexibility without the pressure of sourcing new clients.

By combining personalized service with extensive resort partnerships in over 42 countries, DWT provides a seamless, one-stop planning experience. Team members benefit from a collaborative environment focused on expertise, customer satisfaction, and strong relationships with international resort partners.

Why choose this role:

Qualified leads. You'll be working with clients who have already expressed interest through the DWT and CT websites, no cold outreach or building your own client base.

Uncapped earning potential. Compensation is 100% commission-based with no ceiling. Self-generated leads earn up to 90% commission.

A supportive agent community. You'll be part of a network of experienced agents who share knowledge, best practices, and support one another.

Ongoing professional development. Access to training, webinars, and established relationships with top resorts and wholesalers to support your success.

Hands-on experience with our resort partners. FAM (familiarization) trips give you firsthand knowledge of the destinations you sell, so you can speak to clients with real authority.

Full flexibility. This is a remote, independent contractor position — you set your own hours and work from wherever suits you best.

Role Description The Travel Agent — Independent Contractor - Weddings is a full-time, remote opportunity based in Canada. This role focuses on planning and coordinating destination wedding travel, including flights, accommodations, transfers, and related services for clients and their guests. Day-to-day tasks include consulting with clients to understand their preferences and budgets, researching suitable destinations and resorts, preparing detailed travel proposals, and managing reservations and payment schedules. The role involves maintaining strong relationships with resort partners and suppliers, providing ongoing customer service before, during, and after travel, and handling changes, cancellations, and special requests. The Travel Agent also supports sales and marketing efforts by following up on leads, closing bookings, and meeting performance goals while adhering to company standards and compliance requirements.

Qualifications

• Travel agent experience including individual and group travel sales. Minimum 1 year previous experience required.
• Demonstrated expertise in Reservations and Travel Arrangements, including coordinating flights, accommodations, and ground transportation for individuals and groups preferred.
• Proficiency with business tools including Microsoft Office / Google Workspace as well as video conferencing and presentation software
• Strong Customer Service skills, with the ability to manage client expectations, respond promptly to inquiries, and provide solutions to travel-related issues.
• Proven Sales skills, including lead follow-up, consultative selling, upselling relevant services, and meeting or exceeding booking targets.
• Knowledge of destination wedding or romance travel is highly beneficial, including familiarity with resort packages and group travel logistics.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse clients, resort partners, and colleagues.
• Strong organizational and time-management abilities, with attention to detail and the capacity to handle multiple client files concurrently.
• A dedicated, reliable home workspace
• Comfort using travel booking systems, CRM tools, and standard office software; prior agency or travel industry experience is an asset.
• Ability to work in Canada, as an independent contractor, maintaining professional conduct and ethical business practices.

Compensation

• Independent contractor structure with a $695 USD annual host agency fee
• 100% commission-based compensation
• Company-provided leads: 65% commission share
• Self-generated leads: 90% commission share
• FAM trip opportunities included
• Complimentary access to ongoing training and webinars
• Participation in our annual conference for you & a guest (restrictions apply)
• Access to travel agent preferred rates and discounts for personal travel

Mandatory certification/licensing:

• TICO - You will be required to complete the TICO Certification Program (online)
• IATA - you will be accredited through DestinationWeddings.com

What we provide:

• Onboarding - dedicated training on our systems and sales techniques.
• Qualified leads: Work with interested clients from DWT and CT websites
• Access to preferred partner agreements with the largest hotel chains in Mexico and the Caribbean providing exclusive group perks, wedding amenities, and resort promotions.
• Complimentary personalized wedding websites: A hub for event, travel, and hotel details, plus digital Save the Dates to streamline planning for the clients.
• Central hub to manage your leads, track event progress, communicate with clients, and handle bookings from start to finish.
• Tools to easily prepare personalized recommendations tailored to each couple's vision, and guest needs.
• Private Social Community - FB Group for specialists
• Annual Top Performer Appreciation Trip (for those who qualify)
• Tech support
• Assistance with group logistics, reservations, and transfers coordination

Equal Opportunity:

Destination Weddings is committed to providing equal opportunities to all qualified applicants. Independent contractor candidates are considered based on their qualifications, skills, experience, and ability to perform the services required for the role, without discrimination on any ground protected by applicable human rights legislation.

If you're a strong communicator with a passion for client service, a talent for problem-solving, and a comfort with learning new technology, we'd love to hear from you.

Please submit a cover letter in addition to your resume.

We sincerely thank all applicants interested in applying. Due to the volume of applications we receive, we will only be reaching out directly to those whose qualifications most closely match our current needs.

Benefits:

• Casual dress
• Company events
• Flexible schedule
• Work from home

Application question(s):

• Are you currently a home-based travel agent, or do you work from a storefront/office setting?
• How many years have you worked as a professional travel agent?
• What is your experience with closing high-value group travel sales? Please provide an example of a successful group booking, including the number of travelers and the total revenue.
• Which travel suppliers, wholesalers, and platforms do you use most frequently for group bookings?
• What destinations do you specialize in, and what makes you an expert in those regions?
• Which all-inclusive resorts and hotel brands are you most comfortable selling, and why?
• Are you comfortable with a commission-based compensation structure?
• How many hours per week are you available to dedicate to this role?
• Describe your current work setup – Do you have a dedicated office space, phone system, and high-speed internet to support client communications?
• What travel booking platforms (e.g., SIREV, etc.) do you have experience using?

Experience:

• Travel: 1 year (required)

Licence/Certification:

• TICO Certification (preferred)

Work Location: Remote