Fair Fast jobs in Winnipeg, MB

Job Title: Dispatch Coordinator, Full-time

Hourly Base Rate: To be confirmed based on experience

Hours of Work: 40 hours a week

Work Days: Monday to Friday – 9:00am to 5:00pm, Occasional Evening and Weekends

Union: Canadian Office and Professional Employees Union Local 342

Closing Date: June 12, 2026 at 5:00 pm

About the Role

We’re seeking a highly organized and detail-oriented Dispatch Coordinator to join our team. In this fast-paced role, you’ll be the vital link between our members, productions, and operations—ensuring every call is filled accurately and on time, managing our job board, Run of Show, and day-call process, and maintaining member records with precision and care.

If you thrive in a dynamic environment, excel at multitasking, and have a passion for delivering exceptional service, we want to hear from you.

What You’ll Do

Dispatch Operations

• Manage the job board and posted calls; ensure timely and orderly dispatch
• Run and update the Day Call List on the website
• Produce availability lists, confirm call times, and manage availability input
• Ensure compliance with Collective Agreement dispatch schedules and processes
• Process show calls and provide support to the Assistant Business Agent

Member & Permittee Administration

• Process permittee signups; verify eligibility and documentation
• Maintain accurate member profiles, including positions, skills, and qualifications
• Coach members on portal use and respond to ASAP calls
• Review and approve Run of Show permits, variances, and requests with Assistant Business Agent oversight on counterpart considerations
• Ensure fair and equitable dispatch processes

Contracts, Permits & Documentation

• Distribute fully executed Production Contracts and file appropriately
• Sign off on work permits within guidelines; escalate exceptions
• Support investigations by supplying dispatch records and availability logs
• File appropriate documentation with the Labour Board

Certifications & Compliance

• Maintain skills, safety certificates, and license records
• Update member files with current certifications
• Review and document expired or missing certificates

Communication & Coordination

• Provide clear, timely information to members, productions, and internal stakeholders
• Coordinate occasional craft service shopping
• Provide front desk coverage during breaks

Systems & Continuous Improvement

• Update job manuals and dispatch SOPs annually
• Recommend process and portal improvements to enhance efficiency and member experience
• Maintain the Production Calendar and update production status in the database

What You Bring

Education & Experience

• Post-secondary degree or certification in a related field
• Minimum 2 years of verifiable administrative experience
• Experience in scheduling, dispatch, workforce coordination, or similar administrative roles
• Experience working within unionized environments

Technical Skills

• Advanced proficiency in Microsoft Office Suite and ability to learn new software
• Proficiency with databases, spreadsheets, email tools, and website/portal management
• Knowledge of industry positions and qualifications, or ability to learn quickly
• Working knowledge of Collective Agreements (e.g., turnaround rules) is essential

Core Competencies

• Strong analytical and problem-solving abilities
• Highly organized, self-motivated, and deadline-oriented
• Excellent accuracy and follow-through in fast-paced environments; remains calm under pressure
• Flexible and adaptable to changing priorities

Communication & Interpersonal Skills

• Clear, concise, and professional communication with discretion and confidentiality
• Customer-service mindset with ability to build strong working relationships
• Ability to foster a positive and professional office environment

Physical & Scheduling Requirements

• Availability to work in-office Monday to Friday, 9:00 AM to 5:00 PM, and occasional evenings and weekends
• Ability to lift to 20 pounds

Why Join Us?

You’ll play a critical role in supporting our members and productions, ensuring smooth operations and fair dispatch processes. This position offers the opportunity to work in a collaborative environment where your organizational skills and attention to detail make a real impact every day.

How to Apply

Submit your resume and cover letter outlining your relevant experience and why you’re the perfect fit for this role to:

Tara Biener
Operations Manager/Member Services Coordinator
IATSE Local 856
Email: operationsmanager@iatse856.com

Benefits:

• Casual dress
• On-site parking

Work Location: In person