Express Customer Service jobs in Brampton, ON

Position: Sales Representative – IT Equipment & E-Commerce Sales

Position Type: Full-time - Permanent

Industry: IT Infrastructure

Location: Mississauga, ON
Salary Range: $60K – $100K + Commission and Health Benefits

Position Summary:

Our Client is seeking an experienced and motivated Sales Representative to drive the growth of our refurbished IT equipment business through both direct sales and online e-commerce channels. The successful candidate will have a strong understanding of the secondary IT market, including servers, storage, networking equipment, desktops, laptops, and IT components. This role requires a proven ability to source opportunities, manage customer relationships, and maximize sales through online marketplaces and e-commerce platforms.

This role offers an engaging environment for motivated professionals eager to grow their careers in technology sales within a supportive team dedicated to excellence.

Key Responsibilities:

Business Development & Sales Growth

• Develop and maintain relationships with existing customers while actively pursuing new business opportunities.
• Generate sales revenue through direct outreach, account management, and lead generation activities.
• Identify customer requirements and recommend appropriate refurbished IT solutions.
• Prepare quotations, negotiate pricing, and close sales opportunities.
• Meet or exceed monthly, quarterly, and annual sales targets.

E-Commerce & Online Marketplace Management

• Create, maintain, and optimize product listings on e-commerce platforms and online marketplaces.
• Monitor marketplace trends, pricing, and competitor activity to maximize sales performance.
• Ensure accurate product descriptions, specifications, images, and inventory availability.
• Respond promptly to customer inquiries generated through online sales channels.
• Manage customer feedback and maintain high seller ratings across all platforms.

Customer Relationship Management

• Build long-term relationships with customers, resellers, system integrators, and end-users.
• Provide exceptional customer service throughout the sales cycle.
• Follow up on quotations and sales opportunities to maximize conversion rates.
• Maintain accurate records of customer interactions and sales activities within the CRM system.

Market Intelligence

• Stay informed on market trends, pricing fluctuations, and demand for refurbished IT equipment.
• Identify emerging opportunities within the IT asset disposition (ITAD), data center, and enterprise IT sectors.
• Provide feedback to management regarding customer needs, market conditions, and competitive activity.

Qualifications:

Required Experience

• Minimum 3 years of sales experience in refurbished IT equipment, IT hardware, or technology solutions.
• Demonstrated experience selling through e-commerce platforms and online marketplaces.
• Strong knowledge of enterprise IT hardware including servers, storage, networking equipment, desktops, laptops, and components.
• Proven track record of achieving or exceeding sales targets.

Skills & Competencies

• Excellent communication, negotiation, and relationship-building skills.
• Strong understanding of pricing strategies and market valuation of used and refurbished IT equipment.
• Proficiency with CRM systems and Microsoft Office applications.
• Ability to work independently while managing multiple priorities.
• Strong attention to detail and organizational skills.
• Results-driven with a customer-focused approach.

Preferred Qualifications

• Experience within the ITAD, circular economy, or technology lifecycle management industries.
• Existing network of IT buyers, resellers, brokers, or channel partners.
• Experience with platforms such as eBay, Amazon Business, Shopify, or other B2B/B2C marketplaces.

Equal Opportunity Employer

Our Client is committed to creating an inclusive workplace and welcomes applications from qualified individuals of all backgrounds. Accommodation is available upon request throughout the recruitment process.

Express Employment Professionals Woodbridge is a global staffing firm operating in compliance with Ontario employment laws, including Pay Transparency rules effective January 1, 2026. We welcome all qualified candidates and do not require Canadian experience. AI may be used to support screening, with final decisions reviewed by humans. Reasonable accommodation is available on request. This posting and applicant information will be retained for three years.

Pay: $60,000.00-$100,000.00 per year

Benefits:

• Extended health care

Experience:

• IT equipment sales : 3 years (required)
• e-commerce platforms and online marketplace: 2 years (required)
• enterprise IT hardware: 2 years (required)

Work Location: In person