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Ocean Import Agent
19 Aero Drive NE
Full-time

Job details

Pay information not provided
Employee stock purchase plan, Vision care, Disability insurance, Designated paid holidays, Paid vacation, RRSP
Full-time
19 Aero Drive NE

Full job description

Company Description


“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description


Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.

Major Duties and Responsibilities:

  • Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customers procedures and maintain updated internal DLSOPs.
  • Track and Trace shipments.
  • Accurate and timely data entry into our operating system.
  • Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.
  • Monitor reports.
  • Accurate and timely client billing.
  • Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.
  • Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
  • Meet key performance indicators to support department, branch, product, and company goals.
  • Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.

Qualifications
  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Strong organizational and prioritization skills are critical. Attention to detail is a top priority.
  • Understanding of ocean documentation process an asset
  • Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing.
  • Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word,
    PowerPoint.
  • Fluent in English, both written and verbal
  • Desire for a career in supply chain/logistics.
  • Candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available for this position.

Additional Information


Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • RRSP Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
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