Excellent Italian Restaurant jobs in Toronto, ON

Overview
Paese Ristorante is seeking a professional, attentive, assistant manager-professional server to provide exceptional dining experiences for our guests. The ideal candidate will have a strong knowledge of upscale food and beverage service, fine wines, excellent communication skills, and a passion for hospitality.

The role requires grace under pressure, attention to detail and a passion for excellence in guest service.

Responsibilities:

• Greet guest in a professional and friendly manner, providing exceptional customer service
• Offer recommendations of current menu offerings and wine or beverage pairings, based on guests' preferences and dietary requirements
• Ensure timely flow of table service, collaborating with kitchen to provide good communication and seamless service
• Anticipate guest needs and monitor guest satisfaction with overall experience and exceed expectations
• Address customer concerns with patience and professionalism, take appropriate, escalate to management if necessary
• Maintain a thorough knowledge of the wine list, including the regions, varietals, and vintages available
• Assist with wine inventory management and storage, including ordering, receiving, and organizing to maintain quality and freshness
• Prepare & maintain organized stations and bar, dining room in accordance with restaurant standards
• Assist the general manager with the day-to-day service and management, receipts and reports
• Assist with promotional and marketing activities
• Maintain an up-to-date knowledge of the latest trends in the wine industry
• Assist with ongoing training, motivation and managing staff
• Ensure staff adhere to all food safety, sanitation and health regulations
• Maintain grooming, hygiene and uniform standards

Requirements:

• Italian restaurant experience required in fine dining or luxury hospitality setting - minimum of 2 years
• Strong knowledge of wines varietals, including regions and vintages
• Management experience
• Previous experience as a sommelier or in a similar role
• Knowledge of Italian food, wine, spirits & pairing principles
• Strong communication, leadership skills and interpersonal skills to effectively interact with guests and staff
• Ability to multitask in a fast-paced environment while maintaining attention to detail
• Proficient in restaurant operations and food service procedures
• Sound decision making and problem-solving skills
• Proficient in POS systems, transactional processing and basic math skills
• Ability to work efficiently in a fast-paced environment
• Flexibility to work day or evenings, weekends, and holidays
• SmartServe certification

Preferred Qualifications:

• Wine training or certification (ie WSET)
• Knowledge of wines, cocktails, and food pairing
• Certification in food safety or hospitality service
• Formal training in hospitality or food service
• Bartending experience
• Multilingual abilities are a plus

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

• Day shift
• Evening shift
• Weekday or Weekends shifts

Job Types: Full-time, Permanent

Benefits:

• Discounted or free food
• Store discount

Ability to commute/relocate:

• North York, ON M3H 3N1: reliably commute or plan to relocate before starting work (required)

Experience:

• Fine dining restaurant: 2 years (required)

Licence/Certification:

• Sommelier Certification (submit with application) (required)
• Smart Serve (required)

Work Location: In person