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Entry Level Tech Support jobs

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    • Respond to and manage support calls.
    • Troubleshoot software and identify root causes of software issues.
    • Address and find solutions for customer product issues.
    • Technical support or field service: 1 year (preferred).
    • The Technical Support Specialist is a hands-on technical support role for building controls.
    • Taux horaire de 18,00$ plus une prime de 1 $ pour le bilinguisme avec progression salariale basée sur vos heures travaillées cumulées.
    • Successfully interact with customers - offering support, training and presentations.
    • Proactively reach out to customers for provision of support via telephone…
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    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • Previous technical support experience or customer service experience.
    • You would rather spend most of your time on challenging issues rather than handling simple…
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    • Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred.
    • Minimum 5 années d’expérience en support/service à la clientèle.
    • Diplôme collégial et/ou certification en service à la clientèle/support ou dans tout autres…
    • Willing to travel to customer sites and offer training support as necessary;
    • May have to spend long hours in concentration, which requires attention to detail…
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    • Counseling, and relocation support services.
    • Have completed at least Grade 10 or Secondary IV in Québec (some jobs need higher levels of education).
  • View similar jobs with this employer
    • Counseling, and relocation support services.
    • Have completed at least Grade 10 or Secondary IV in Québec (some jobs need higher levels of education).
  • View similar jobs with this employer
    • Counseling, and relocation support services.
    • Have completed at least Grade 10 or Secondary IV in Québec (some jobs need higher levels of education).
    • This position supports customer service, technical support, and customer sales interactions.
    • Experience with data-entry utilizing a computer.
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    • An amazing team of coworkers and support staff.
    • AI may be used to support the review of job postings for clarity, bias, and compliance.
    • You handle simple requests and escalate them to more advanced support levels when needed.
    • The Application Support Agent provides first-level support to users of…
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Job Post Details

Customer Support Specialist - job post

FDM4 International Inc
1297 Airport Rd, North Bay, ON
$40,000–$55,000 a year - Permanent, Full-time

Job details

Pay

  • $40,000–$55,000 a year

Job type

  • Permanent
  • Full-time

Location

1297 Airport Rd, North Bay, ON

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Company pension
  • Extended health care
  • On-site parking

Full job description

Job description:

What will you do as a Customer Support Specialist?

  • Respond to and manage support calls
  • Troubleshoot software and identify root causes of software issues
  • Address and find solutions for customer product issues
  • Define and provide scope to custom software change requests on behalf of clients
  • Train customers on using FDM4 aligned to their unique needs

Qualifications

  • Customer Support experience (or other relevant experience)
  • Ability to communicate effectively (verbal, written, and listening)
  • Train and present concepts with confidence
  • Aptitude for problem solving
  • Proficiency in using (or the ability to quickly learn) software programs+

Why Work for FDM4?

  • Successful applicants will be provided with on-the-job training as well as opportunities to grow their knowledge, skills, and career
  • Competitive salary
  • Health and benefits package
  • Supportive team atmosphere (we all succeed when you succeed!)
  • Access to the best tools and technology available
  • Increase your knowledge in the areas of Information Technology and Business

FDM4 is a Software Developer and Solution Provider of business solutions for manufacturers and distributors in the apparel and consumer products industries. The talent we employ is the key to our continued success and we encourage individuals to work collaboratively to ensure we provide the very best in software solutions to our clients across North America. www.fdm4.com

Pay: TBD

Job Types: Full-time, Permanent

Benefits:

  • Company pension
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Vision care

Work Location: In person

Pay: $40,000.00-$55,000.00 per year

Benefits:

  • Company pension
  • Dental care
  • On-site parking

Work Location: In person

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