Skip to main content
Post your resume and find your next job on Indeed!

Entry Level Help Desk Technician jobs

Sort by: -
    • As part of the IT team in Calgary, this individual is responsible for providing remote support to all customers including support through email, support tickets…
  • View similar jobs with this employer
    • Achieves expected productivity levels associated with assigned workload and level of experience.
    • Provide excellent on-site service calls by promoting and…
  • View similar jobs with this employer
    • Have completed at least Grade 10 or Secondary IV in Québec (some jobs need higher levels of education).
    • This position is available full-time or part-time.
    • This role combines technical problem-solving and customer service for our School community.
    • Employment Type:* Full-time, permanent.
  • View similar jobs with this employer
    • Have completed at least Grade 10 or Secondary IV in Québec (some jobs need higher levels of education).
    • This position is available full-time or part-time.
    • May provide 2nd level technical support to other technicians.
    • Achieves expected productivity levels associated with assigned workload and level of experience.
    • Contribute to datacenter systems architecture and ensure 1st level of support.
    • Coordinate activity with all 24/7 teams and help improve customer relations.
    • The Service Desk Analyst – Tier 2 is responsible for delivering advanced technical support for escalated incidents and service requests requiring strong…
  • View similar jobs with this employer
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
  • View similar jobs with this employer
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
  • View similar jobs with this employer
    • Salaire concurrentiel allant de 4 337 $ à 6 413 $ par mois pour les nouvelles recrues qui s’enrôlent dans la Force régulière par la voie de l’enrôlement direct.
    • This is a hands-on, entry-level position ideal for someone who enjoys troubleshooting, solving problems, and helping others with technology, or seeking initial/…
    • The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
    • The Desktop Support Specialist role will serve as primary escalation point for all problem/issues along with all members of the Support team.
    • They should have the ability to multitask, and have good verbal and written communication skills.
    • A typical week would involve a mix of onsite work with…
Get e-mail updates for the latest Entry Level Help Desk Technician jobs

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

Full Time - Calgary Support Analyst - job post

403Tech
7730 MacLeod Trail SW, Calgary, AB
$40,000–$50,000 a year - Full-time

Job details

Pay

  • $40,000–$50,000 a year

Job type

  • Full-time

Location

7730 MacLeod Trail SW, Calgary, AB

Benefits

Pulled from the full job description

  • Vision care
  • Dental care
  • Extended health care

Full job description

*Qualified candidates must reside in Calgary

Support analyst

Summary

As part of the IT team in Calgary, this individual is responsible for providing remote support to all customers including support through email, support tickets and phone calls.

SPECIFIC DUTIES

  • Provide support to clients via email, support tickets and phone calls on a day to day basis.
  • User Setup and Maintenance in Active Directory and applications
  • Desktop/Laptop Setup – Troubleshooting, Installing and Configuration through Help Bench
  • Provide input and create user documentation
  • Proactive communication of application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders
  • Provide support for the testing of new and existing software applications under development or consideration for purchase.
  • Apply diagnostic utilities to aid in troubleshooting
  • Identify and learn appropriate software applications used and supported by the organization.

PERSONAL SPECIFICATIONS

Education

  • College diploma or university degree in the field of computer science, information systems, and/or 1 to 3 years equivalent work experience.

Experience

  • In-depth, hands-on knowledge of and experience with enterprise and desktop applications, including Microsoft Suite, Window (including desktop setup, installation and deployment), and Microsoft 365
  • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
  • Able to develop and interpret technical documentation for training and end user procedures.
  • Knowledge of trends in technology relating to software applications.
  • Experience with building and maintaining databases for query and problem tracking.

Skills and Knowledge

  • Good understanding of the organization’s goals and objectives.
  • Excellent written, oral, interpersonal, and presentational skills.
  • Ability to conduct research into software development and delivery concepts, as well as technical application issues.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self motivated and directed.
  • Ability to absorb new ideas and concepts quickly.
  • Good analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Very strong customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Other

  • May require off hours support

Work Conditions

  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.
  • Some local travel may be required.

---------------------

Please attach resume, cover letter and salary expectations and send to careers @ 403tech.com

Work remotely

  • No

Job Type: Full-time

Pay: $40,000.00-$50,000.00 per year

Benefits:

  • Dental care
  • Extended health care
  • Vision care

Application question(s):

  • Why do you want to work with us?
  • What certifications do you possess or working towards in the next 6 months?

Experience:

  • Help desk: 2 years (required)
  • Customer service: 2 years (required)

Language:

  • English (required)

Location:

  • Calgary, AB (required)

Work Location: In person

Let Employers Find YouUpload Your Resume