End User Support jobs in Toronto, ON
- Moneris SolutionsToronto, ON
- $99,121–$134,522 a year
- Full-time
- Paid time off
- Provide third‑level escalation support for complex end‑user and device issues.
- 5+ years in end‑user enablement, endpoint management, or enterprise support roles…
- Compugen IncToronto, ON
- $50,000–$65,000 a year
- Overtime
- Minimum 3 years of enterprise deskside/end‑user support experience.
- Experience supporting users via remote support tools (e.g., LogMeIn Rescue or equivalent).
Technical Support - Ecommerce
Easily applyYM Inc.North York, ON M6A 2W1- $60,000–$70,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Dental care
- Paid sick leave
- Life insurance
- Store discount
- Document support interactions with end users and provide recommendations for improvement of the processes.
- Coordination and support for fulfillment processes,…
- Tangerine BankToronto, ON M2H 0A1
- Tuition reimbursement
- Mobile, network printer support and server applications support.
- Identify and implement process improvements that will increase productivity and drive…
- ProcomVaughan, ON
- $1 an hour
- Contract
- Weekends as needed
- Superior customer service experience, technical support and IT field support is required.
- Be the single point of contact for IT hardware refresh user profile…
- ProcomVaughan, ON
- $1 an hour
- Contract
- Weekends as needed
- Superior customer service experience, technical support and IT field support is required.
- Be the single point of contact for IT hardware refresh user profile…
Integrations & Support Engineer
Easily applyHCB CanadaNorth York, ON M3B 2T5- $75,000–$90,000 a year
- Full-time +1
- On call
- Mileage reimbursement
- Paid time off
- Vision care
- Dental care
- Paid sick leave
- Employee assistance program
- 4+ years of experience in application support, integration support, or quality assurance roles within a software or SaaS environment.
Senior Technical Support Analyst - Wealth Management
Easily applyNewTalent To Hire Inc.Toronto, ON- $75,000–$83,000 a year
- Full-time
- Manage support tickets using ServiceNow or JIRA.
- 3+ years technical support experience working in financial or wealth management systems.
- Compugen IncRichmond Hill, ON L4S 0B8
- $65,000–$75,000 a year
- Overtime
- 5+ years of end‑user/deskside support experience, including 2+ years in a senior, lead, or supervisory role.
- Deliver professional, white‑glove support for VIP…
- WeVendNorth York, ON
- $45,000–$55,000 a year
- Full-time +1
- 8 hour shift +4
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Casual dress
- 2–4 years of experience in a technical support, helpdesk, or field support role — ideally in payments, fintech, SaaS, POS systems, or unattended/vending…
- Canamex-Carbra Transportation Services Inc.Mississauga, ON L4T 1G8
- $36 an hour
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Respond to users experiencing difficulties with computer…
- G9SIGMA INC.Toronto, ON
- $34.50 an hour
- Full-time +1
- Morning shift
- Provide business systems, network and Internet support to users in response to identified difficulties.
- Respond to users experiencing difficulties with computer…
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- MNPToronto, ON M5C 2V9
- $50,000–$75,000 a year
- Permanent
- Deliver a strong client experience through phone and digital support channels.
- Provide Tier 1–2 application support for Sage Intacct ERP environments.
- View all MNP jobs - Toronto jobs - Application Support Analyst jobs in Toronto, ON
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- The Home Depot CanadaToronto, ON M5V 1K4
- $40,000–$70,000 a year
- Profit sharing
- Drive team initiatives by collaborating with the Supplier Engagement and Community Enablement team through support related projects.
- TD BankToronto, ON
- $59,500–$84,000 a year
- Full-time
- Rotating shift
- Paid time off
- Provides day-to-day application/system support.
- Ability to read, understand, and support Java-based APIs, and perform real-time application log analysis.
- View all TD Bank jobs - Toronto jobs - IT Support jobs in Toronto, ON
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- BGISMarkham, ON L3R 0J2
- $45,968–$57,461 a year
- Reporting directly to the Team Leader, the Service Desk Analyst provides first level support for all technical issues, for hardware, applications and…
- View all BGIS jobs - Markham jobs
- Salary Search: Service Desk Analyst salaries in Markham, ON
- See popular questions & answers about BGIS
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Job Post Details
Sr Engineer, End User Services - job post
Job details
Pay
- $99,121–$134,522 a year
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Paid time off
Full job description
Senior Engineer, End User Services
Your Moneris Career – The Opportunity
As a Senior Engineer, End User Services, you will lead the strategy and execution of Moneris’ modern endpoint management and end‑user enablement technologies. You’ll own device standards, automation, Windows image lifecycle, and modern management solutions while providing senior‑level technical leadership and escalation support across the organization.
This role offers meaningful ownership of enterprise endpoint strategy, exposure to modern management technologies at scale, and the opportunity to shape automation and self‑service experiences for thousands of users. You’ll work closely with security, infrastructure, and support teams to improve reliability, compliance, and user experience. Moneris supports continuous learning, mentorship, and the ability to influence technology direction in a hybrid work environment.
Location: Toronto (hybrid)
Reporting Relationship: Manager, End User Services
Posting Type: Replacement Position
Salary Range: $99,121 – $134,522
Total compensation may also include variable or discretionary incentive components. Individual offers are based on experience, skills, education, and business needs.
Your Moneris Career – What you’ll do
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Administer Microsoft Intune to deploy applications, manage patching, and enable automation through Autopilot and modern enrollment workflows.
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Manage Windows, macOS, iOS, and Android devices using Intune and other SaaS endpoint platforms.
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Own Windows image development, security hardening, testing, and release strategy execution.
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Execute endpoint patching and vulnerability remediation using Intune, SCCM, and related tooling.
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Develop PowerShell and Microsoft Graph scripts to automate endpoint management and reporting.
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Provide third‑level escalation support for complex end‑user and device issues.
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Lead pilots and testing of new Windows, Intune, and endpoint security capabilities.
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Mentor junior engineers and contribute to standards, documentation, and process improvements.
Your Moneris Career – What you bring
Required qualifications
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Bachelor’s degree in Computer Science or equivalent professional experience.
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5+ years in end‑user enablement, endpoint management, or enterprise support roles.
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5–7 years of hands‑on experience with modern endpoint management technologies, including Microsoft Intune and Autopilot.
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Intermediate to advanced expertise configuring Intune policies, application deployments, enrollment, and workload management.
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3–5 years of scripting and automation experience using PowerShell and/or Microsoft Graph API.
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Experience managing Windows endpoint images, patching, and vulnerability remediation at scale.
Preferred qualifications
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Experience managing macOS, iOS, and Android devices in an enterprise environment.
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Prior leadership or mentoring experience within endpoint or EUC teams.
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Fluency in French.
Your Moneris Career – What you get
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Comprehensive total rewards program with bonus eligibility and flexible benefits from day one.
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Retirement support, including company match and a defined contribution pension plan.
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Continuous learning through Coursera, mentorship programs, and internal mobility opportunities.
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Wellness support, including EFAP, virtual healthcare, and workplace wellness initiatives.
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Flexible work arrangements, paid time off programs, and exclusive employee discounts.
Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers
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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.
We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.