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    • Schedule service and satisfy customer needs for service changes.
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    • Coordinating with law enforcement and emergency services as needed.
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    • Prior experience in alarm monitoring, emergency services, or customer service is a plus, though we value other experiences that prepare you for this role.
    • Provide dispatch related services for the site.
    • Capable of responding methodically to emergencies; fire, medical, security related.
    • Class 5 Driver's License.
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    • Respond to and dispatch emergency alarm calls.
    • Hours: 28–40 hours per week.
    • Schedule: 4-week rotating schedule | Days, nights & weekends.
    • The dispatcher plays a key role in the daily success of our operations by coordinating drivers, optimizing routes, and ensuring every customer receives…
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    • Occasional on-call duties, especially during high-traffic periods or in cases of logistical emergencies.
    • Compliance and Safety: Ensure that all drivers comply…
    • Ability to work flexible or rotating shifts, including managing overnight on-call rotations for emergencies only.
    • Customer service and operational improvement*.
    • Coordinate emergency, priority and last-minute deliveries.
    • Identify equipment that should be taken out of service…
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    • Respond to and dispatch emergency alarm calls.
    • Hours: 28–40 hours per week.
    • Schedule: 4-week rotating schedule | Days, nights & weekends.
    • Must possess a strong transportation background and proven customer service skills.
    • Minimum 3 years of experience preferred in transportation and customer…
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Career Resources:

GFL Environmental logo
Field Supervisor, Emergency Response
GFL Environmental
·
2.5
Burlington, ON L7L 6B2
Full-time
Apply on company site

Job details

Here’s how the job details align with your profile.

Job type

Full-time

Full job description

The Emergency Response Supervisor will oversee all aspects daily operations & coordination of crews. To ensure all employees are adhering to the company policies and procedures and the appropriate laws that govern them. Oversee and provide leadership to all employees with the ability to communicate to them on a daily basis. Develop and review routes to company standards. Maintain all documentation, such as daily reports, purchase orders & filing. Direct all employees as needed.

Job Duties
  • Manage and attend all Health and Safety meetings and train employees on any safety issues.
  • Schedule service and satisfy customer needs for service changes. Ensure that service is completed in
accordance with established policies.
  • Dispatch crews for various projects and demands.
  • Perform driver check-ins at day’s end to ensure complete and accurate paperwork completion.
  • Distribute, collect and review all daily reports for proper days end data entry.
  • Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
  • Review of daily paperwork and billing of completed work orders.
  • Purchase order processing for all payables for location.
  • Interacts with customers, customer service department, sales, & operations staff.
  • Works with routing specialists to optimize routes.
  • Fields incoming calls / emails from customers.
  • Manage customer complaints and concerns.
  • Supervise any HR concerns with staff on discipline, vacations and WSIB.
  • Assist in forming business plans for tenders and other new business ventures.
  • Attend meetings as required.
  • Oversee that all employees are adhering to company policies and procedures.
  • Other duties as directed or required.
  • Compliance with all regulatory requirements.

Requirements
  • Minimum DZ license.
  • Minimum 4 years in an supervisor role along with spill response clean up and remediation.
  • Experience and strong knowledge with excavation equipment.
  • NFPA 472.
  • Confine Space Entry & Rescue.
  • SVOP Certificate.
  • MEDA3 Certificate.
  • WSIB and First Aid certified training certificates.
  • Excellent operating knowledge for all company equipment (Vacuum Tankers, Powervacs, Hydrovacs &, Roll off Trucks.
  • Strong knowledge of Highway traffic act and OH & S Act.
  • WHIMIS training.
  • Experience using MS Word, Excel.
  • Strong leadership skills.
  • Excellent verbal and written communication skills.
  • Strong ability to plan, prioritize and execute.
  • Strong computer skills.
  • Excellent team player, ability to listen, analyze and adapt to change.

GFL Environmental is an equal opportunity employer and encourages applications from all qualified individuals. We thank you for your interest. Only those selected for an interview will be contacted.


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com

Please note that GFL does not provide visa sponsorship for this position. Valid work authorization in the country where the job is located is required. Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.

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