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    • Ensure emergency calls are prioritized.
    • Protect the Gravity brand by providing top-tier customer service.
    • Work from home OR in our office — totally up to you.
    • Scheduling conflicts are identified before they become emergencies.
    • Coordinate vehicle repairs and minimize operational disruption caused by vehicles being out…
    • Supervise and guide night-shift dispatchers, providing real-time support and ongoing performance evaluations.
    • Review the shift log, compile reports on overnight…
    • Assist in Emergency Situations: Coordinate with emergency services and deploy appropriate teams during utility emergencies, ensuring swift and effective…
    • Updates, populates, maintains and develops customer service database to maximize customer service and satisfaction.
    • Company Holidays and Paid Time Off.
    • Ability to work flexible or rotating shifts, including managing overnight on-call rotations for emergencies only.
  • View similar jobs with this employer
    • Experience with emergency response equipment.
    • Field experience in emergency response work (Rescue, Medic, Firefighter), with time leading crews on site.
    • If you are looking for a dispatcher role that involves real logistics planning and responsibility, we encourage you to apply.
    • Full-Time | JNB Heavy Haul.
    • Strong communication and customer service abilities.
    • Coordinate emergency load coverage and last-minute schedule changes.
    • GPS and load tracking systems.
    • Provide exceptional customer service while helping resolve scheduling and service-related issues.
    • Maintain accurate service records and documentation.
    • Opportunity to contribute to student safety and community service.
    • Monitor Daily Operations: Track vehicle locations, address service disruptions, and…
    • Support after-hours and on-call operations by coordinating emergency service requests.
    • Schedule service calls in Company CRM while confirming payment methods…
    • Create and schedule all mobile service and emergency service jobs appropriately.
    • Service coordination: 1 year (required).
    • Customer service: 1 year (required).
  • View similar jobs with this employer
    • GFL Environmental is looking for full-time AZ/DZ Emergency Response Operators to support our liquid line of business out of our Thunder Bay, Ontario site.
    • Frequent job performance reviews will be conducted to ensure all dispatchers are retaining all aspects needed for the position.
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Job Post Details

After-Hours & Weekend Hybrid Dispatcher - job post

Gravity Plumbing and Heating
2.5 out of 5 stars
Lindsay, ON K9V 5J9•Hybrid work
From $18 an hour - Part-time, Full-time

Job details

Pay

  • From $18 an hour

Job type

  • Part-time
  • Full-time

Shift and schedule

  • Weekends only
  • Weekends as needed
  • On call

Location

Lindsay, ON K9V 5J9•Hybrid work

Benefits

Pulled from the full job description

  • Flexible schedule

Full job description

After-Hours & Weekend Hybrid Dispatcher

Work From Home or Work From Our Office Your Choice

Gravity Complete Services – Kawartha & Peterborough Region

Are you the type of person who thrives under pressure, stays organized when others panic, and actually enjoys being the calm voice people rely on?

Good because our current call center is dropping the ball, and we’re done with that.

Gravity Complete Services is looking for a high-energy, highly organized, zero-nonsense After-Hours & Weekend Dispatcher who can take control of our emergency plumbing, HVAC & electrical calls and make sure nothing and we mean nothing slips through the cracks.

This is not your typical dispatcher job.
This is mission-critical.

What You Get

  • Work from home OR in our office — totally up to you
  • Company laptop provided
  • On-call phone provided
  • Paid per organized and executed call
  • Join one of the fastest-growing service companies in the region
  • Strong support system from our leadership team

What You’ll Be Doing

  • Answer and dispatch all after-hours and weekend service calls
  • Coordinate technicians efficiently (no wasted time, no missed calls)
  • Document calls professionally in Jobber
  • Ensure emergency calls are prioritized
  • Keep communication tight between techs and customers
  • Protect the Gravity brand by providing top-tier customer service

We Want Someone Who Is:

  • Confident, decisive, and quick on their feet
  • Extremely organized
  • Not afraid to take control of a fast-moving situation
  • Able to work independently
  • Strong on communication — both with customers and techs
  • Reliable (if you say you’re on call, you ARE on call)

You’ll Thrive Here If You:

  • Like being the “go-to person”
  • Enjoy solving problems quickly
  • Want extra income with flexible hours
  • Can handle the heat when things get busy
  • Don’t make excuses you make solutions

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Work Location: Hybrid remote in Lindsay, ON K9V 5J9

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